Charles Young

Provide structured lessons tailored to the skill levels of individuals or groups, from beginners

to advanced skaters

Teach fundamental skills and constructive feedback to help skaters improve their

performance and confidence.

• Assume responsibility for inventory, selection and care of equipment.
• Responsible for the supervision of all students under their care.

• Provide crowd management and guest assistance at large public and private events, ensuring a safe and orderly environment
• Monitor entrances and exits, conduct bag checks, and verify credentials for restricted-access areas
• Observe and report incidents, completing basic incident documentation and notifying supervisors as needed
• Communicate effectively via radio and with venue staff to coordinate responses during busy or high-risk situations
• Support emergency and evacuation procedures while maintaining professional, customer-focused service

• Prepared and served hot and cold beverages and food items according to brand standards for speed, quality, and consistency
• Operated POS system and handled cash/credit transactions accurately in a fast-paced environment
• Supported drive-thru and front-counter service while maintaining friendly, efficient customer interactions
• Restocked supplies, maintained store cleanliness, and followed food-safety and sanitation procedures
• Collaborated with team members to manage high-volume rush periods and meet service-time goals

• Prevented spoilage by properly labeling, rotating, and stocking foods and uncooked ingredients.
• Trained new grill cooks on proper cooking methods, safety procedures, and company policies.
• Communicated effectively with front-of-house staff regarding modifications or special requests for dishes.
• Monitored inventory levels of ingredients, restocking.
• Conducted routine equipment maintenance checks to prevent malfunctions during service hours.
• Covered shifts in other areas of kitchen as needed to maintain smooth operations.
• Prepped ingredients for service, such as marinating meats and chopping vegetables

• Restocked bar line for fast service capabilities.
• Prepared and served variety of coffee and tea beverages to customers.
• Greeted customers warmly and engaged in friendly conversation while taking their orders.
• Participated in ongoing training sessions to stay updated on industry trends, products, and techniques.
• Trained new employees in proper brewing techniques and equipment use
• Bagged, boxed or wrapped products for customers.
• Issued refunds and credits to customers and documented reasons