Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Rocio Del Risco

Miami,FL

Summary

Dynamic sales associate with 4 years of experience, with great ability to deliver exceptional customer service and fostering positive relationships. Skilled in front desk operations for gyms and adept at quick problem-solving, excelling in creating personalized costumer experiences while maintaining an organized and efficient work environment. Reliable and adaptable, with a strong will to bring excellence.

Overview

4
4
years of professional experience

Work History

After School and Summer Camp Coach

Boca Jiu Jitsu Academy
04.2025 - Current
  • Confirmed appointments, communicated with clients, and updated client records.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
  • Built positive and productive relationships with students and parents to further program objectives and overall success.
  • Taught kids ages 4 to 12 rules and gameplay of different sports.
  • Planned and delivered interactive crafts and activities to groups of 35 kids.
  • Supported camper emotional well-being by creating safe spaces for open dialogue and offering compassionate guidance when needed.
  • Promoted wellness and self-care by incorporating physical activities and mindfulness exercises into daily programming, supporting camper well-being.
  • Supported other staff members for Jiu-Jitsu training when needed.
  • Promoted the organization on social media creating rapport and more revenue to the business.

Sales Associate

Adidas
04.2023 - Current
  • Greeted customers warmly and offered assistance.
  • Performed opening and closing duties with responsibility and quickness.
  • Maintained knowledge on current trends in order to personalize recommendations for customers.
  • Helped customers find and select products.
  • Kept work area clean, organized and free of clutter.
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
  • Resolved customer complaints in a peaceful and respectful manner.
  • Arranged and displayed merchandise to promote sales.
  • Established a positive rapport with customers by delivering friendly, personalized service.
  • Placed special orders, submitted online orders, or contacted other stores to find desired items.

Food Truck Window Attendant

Yeti's Pizza
06.2021 - 08.2021
  • Operated cash registers, processed credit card transactions, and provided change when necessary.
  • Maintained calm, professional demeanor under pressure while handling challenging situations.
  • Took initiative to complete tasks efficiently and accurately.
  • Prepared food for customers according to their choice, paying attention to allergies or diseases that could affect their experience.
  • Managing inventory, restocking and inventory ordering.
  • Maintained cleanliness of work area throughout shift and at the end of shift.
  • Performed opening and closing procedures for store, including counting money, reconciling tills, and securing doors.

Education

ASSOCIATE IN SCIENCE (A.S.) - DIETITIAN NUTRITION CANDIDATE

Miami Dade College
01.2027

HIGH SCHOOL DIPLOMA - undefined

Miami Coral Park Senior High School
05.2024

Skills

  • Excellent customer service
  • Team oriented
  • Quick problem-solving
  • Organized
  • Quick at adapting to new environments
  • Reliable and punctual
  • Kind and respectful
  • Time management
  • Outgoing personality
  • Positive and professional
  • Good ability in creating costumer connections
  • Scheduling appointments

Languages

Spanish
English
Portuguese

Interests

  • Martial Arts
  • High-Intensity Interval Training
  • Regular practice in mindfulness and meditation for overall wellness
  • Team Sports
  • Gym Workouts
  • Participation in various sports for physical activity, camaraderie, and personal growth

Timeline

After School and Summer Camp Coach

Boca Jiu Jitsu Academy
04.2025 - Current

Sales Associate

Adidas
04.2023 - Current

Food Truck Window Attendant

Yeti's Pizza
06.2021 - 08.2021

HIGH SCHOOL DIPLOMA - undefined

Miami Coral Park Senior High School

ASSOCIATE IN SCIENCE (A.S.) - DIETITIAN NUTRITION CANDIDATE

Miami Dade College

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