Charles A Land
Richmond,KY
Summary
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Owner/Operator
Dream Home Restorations Llc
12.2021 - Current
- Manage day-to-day business operations.
- Consult with customers to assess needs and propose optimal solutions.
- Provide excellent customer service while providing professional results.
- Services provided include Painting, Floor installation, Window and Door installation, etc.
Service Technician
Over Head Door Of Lexington
08.2016 - 11.2021
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
- Used a field office program for invoices and billing or a laptop.
Groundskeeper/Sport Feild
Eastern Kentucky University
08.2012 - 07.2016
- Applied chemicals and fertilizers to grasses to maintain growth rate and color.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Maintained mowing equipment from zero turn mower to reel mowers. Including ( blade sharpening, back lapping, greasing fittings, etc)
- Maintained turf sport fields and Bermuda grass.
Lawn Care Technician
C Grenn Llc
01.2007 - 08.2012
- Applied fertilizer and other nutrients to lawns to promote healthy growth.
- Maintained routine treatment schedules to boost lawn health.
- Developed lasting customer relationships and grew network over time.
- Developed estimates and presented customers with bids for lawn care services to help with planning.
- Seeded, sodded and hydroseeded lawns to provide visually appealing outdoor space.
Education
High School Diploma -
Madison Southern High School
Berea, KY11.2007
Skills
- Problem solving
- Quick learner
- Equipment Repair
- Heavy Lifting
- Mechanical
- Lawn Care
- Customer Service
- Personnel Management
- Preventive Maintenance
- Flexible and Adaptable
- Valid Driver's License
- Hand Tool Knowledge
Timeline
Owner/Operator
Dream Home Restorations Llc
12.2021 - Current
Service Technician
Over Head Door Of Lexington
08.2016 - 11.2021
Groundskeeper/Sport Feild
Eastern Kentucky University
08.2012 - 07.2016
Lawn Care Technician
C Grenn Llc
01.2007 - 08.2012
High School Diploma -
Madison Southern High School
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