Experienced Home Health Supervisor and RN Case Manager with strengths in care coordination, regulatory compliance, and patient advocacy. Proven record of guiding multidisciplinary teams, improving transitions of care, and supporting quality home-based services.
Overview
29
29
years of professional experience
Work History
Home Health Supervisor
WVU Medicine Home Health
Moundsville, West Virginia
06.2025 - Current
Reviewed care plans for compliance with WVU Medicine Home Health standards, ensuring optimal patient care.
Monitored the quality of care provided by staff to ensure compliance with regulations, standards and policies.
Developed and supervised home health services for patients in their homes.
Trained staff on patient documentation and visit procedures.
Coordinated daily scheduling of home care staff to meet client needs effectively.
Facilitated home health staff during WVU Medicine patient care visits to enhance service delivery.
Communicated with physicians, families, and care teams about home care needs
Collaborated with physicians, case managers, social workers and other healthcare professionals in order to coordinate comprehensive plans of care for patients.
Evaluated patient progress towards goals identified in the plan of care on a continual basis.
Provided guidance and support to clinical staff on patient care issues.
Supported hiring, onboarding, and performance coaching for home health team members
Audited records for accuracy, completeness, and regulatory requirements
Addressed customer complaints promptly and efficiently while maintaining professional demeanor.
Monitored patient service issues and resolved field concerns promptly
Streamlined patient admissions and discharges to ensure efficient transitions of care.
Tracked utilization data, including visits, assessments, and OASIS scores, ensuring accuracy at all times.
Reviewed client files to assess appropriateness of service delivery levels and make necessary changes or adjustments as needed.
Negotiated with vendors and suppliers for medical equipment and supplies needed for client care.
Managed client and family communications, providing updates and addressing concerns promptly.
Oversaw recruitment, hiring, and orientation of new home care personnel.
Resolved conflicts between staff and clients or their families to ensure satisfaction with services.
Ensured all home care activities were documented in compliance with policy and regulatory requirements.
Developed and implemented care plans in collaboration with healthcare professionals and clients' families.
Participated in interdisciplinary team meetings to discuss individual cases.
Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
Ensured that all home health aides followed established protocols when providing services to clients.
Collaborated with healthcare providers to coordinate additional services for clients as needed.
Supervised the scheduling of visits by field personnel according to agency policies and procedures.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Home Health Registered Nurse Case Manager
WVU Medicine Home Health
Moundsville, West Virginia
01.1998 - 06.2025
Assessed home health patients and developed individualized nursing care plans
Coordinated multidisciplinary care with physicians, therapists, and WVU Medicine home health staff to ensure comprehensive patient support
Completed OASIS assessments and accurate skilled nursing documentation
Educated patients and families on medication management, wound care techniques, and disease management strategies to promote recovery and adherence
Reviewed medication lists and reconciled orders during home visits
Supported safe discharge planning and smooth transitions across home care services
Provided skilled nursing assessments, interventions, and treatments to homebound patients.
Monitored patient progress and updated care plans accordingly.
Performed comprehensive physical assessments in accordance with agency policies and procedures.
Managed caseload efficiently while meeting productivity goals set forth by management.
Assessed safety risks in the home environment such as fall hazards or improper use of medical equipment.
Participated in interdisciplinary team meetings to discuss patient progress and align care strategies across disciplines for optimal patient outcomes.
Maintained timely documentation of all patient visits in the electronic medical record system.
Addressed patient care needs, collected vitals, dressed wounds, and managed catheters.
Engaged in on-call rotations to provide timely patient care after hours. and delivered after-hours care.
Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
Collected biological samples for routine laboratory testing to assist diagnostic processes.
Trained new home health nurses, sharing best practices and clinical expertise.
Offered guidance on medication management, ensuring adherence to therapy plans.