Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deborah Warne

Pittsford,NY

Summary

Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.

Offers excellent ability to handle challenging work.

Overview

32
32
years of professional experience

Work History

Home Health Supervisor

Self Employed Services
Pittsford, NY
01.2007 - Current
  • Developed and supervised home health services for children and elderly in there homes.
  • Monitored the quality of care provided by myself to ensure compliance with regulations, standards and policies.
  • Coordinated activities as well as performing first aid when necessary. Always observant for dangerous situations using forethought and planning ahead of time via research and outsourcing.of time
  • Responsible for meal planning, transportation, finances and tutoring at times.

Home Health Emplyee

Lincare Home Oxygen And Respiratory Systems
Lockport, NY
04.2004 - 01.2007
  • Provided in-home nursing services to patients, including wound care, medication administration and patient education.
  • Assisted with coordinating home health services for patients and their families.

Conducted assessments of patient's physical and emotional needs to provide appropriate treatment plans.

Installed in home oxygen systems.

Met with physicians in regards to possible in home oxygen candidates.

Claims Representative

Travelers Insurance
Chantilly, VA
01.1995 - 04.2004
  • Conducted research into medical terminology related to healthcare claims processing activities.
  • Documented changes in claim statuses using specialized software systems.
  • Collaborated with other departments to resolve billing disputes or address customer concerns quickly.

Investigated automobile collisions and put a monetary value on bodily injury.

Claims Adjuster

Merchants Insurance Group
Buffalo, NY
09.1992 - 12.1993
  • Investigated insurance claims, reviewed coverage and liability, prepared reports and recommended payment or denial of claims.
  • Researched relevant laws, regulations, legal decisions and precedents to determine appropriate course of action.
  • Interpreted policy language to determine coverage for insureds under various lines of business.
  • Organized files into logical categories; maintained complete records according to established procedures.

Education

Bachelor of Arts - Political Science/ English

SUNY At Fredonia
Fredonia, NY
05-1992

Skills

  • Clinical Care
  • Family Care
  • New and innovate ways of doing things
  • Upbeat disposition
  • Thinks outside of the box
  • Cultural Competency
  • Employee Recruitment and Hiring
  • Employee Performance Evaluations

Timeline

Home Health Supervisor

Self Employed Services
01.2007 - Current

Home Health Emplyee

Lincare Home Oxygen And Respiratory Systems
04.2004 - 01.2007

Claims Representative

Travelers Insurance
01.1995 - 04.2004

Claims Adjuster

Merchants Insurance Group
09.1992 - 12.1993

Bachelor of Arts - Political Science/ English

SUNY At Fredonia
Deborah Warne