Charles J Bennett
Menlo,GA
Summary
Dedicated professional with extensive experience as a Corporal/Firefighter at Rome Floyd Co Fire Department. Proven expertise in structural firefighting and fire prevention, complemented by strong problem-solving abilities. Recognized for enhancing team performance through effective training and collaboration, ensuring rapid response in critical situations.
Overview
33
33
years of professional experience
Work History
Corporal/Firefighter
Rome Floyd Co Fire Department
Rome, GA
01.2021 - Current
- Responded to emergency calls, ensuring rapid and efficient action in critical situations.
- Conducted fire prevention inspections, identifying hazards and recommending corrective measures.
- Operated firefighting equipment, maintaining readiness for deployment during emergencies.
- Collaborated with team members during training exercises, enhancing overall response capabilities.
Customer Service Technician
Windstream Communications, Inc.
Summerville, GA
02.1998 - 01.2021
- Diagnosed and resolved customer service issues using ticketing systems and remote troubleshooting tools.
- Provided technical support for internet and phone services, ensuring timely problem resolution.
- Assisted customers with account inquiries, billing questions, and service upgrades.
- Documented service requests and resolutions in CRM software to maintain accurate records.
- Utilized strong problem-solving skills to identify the root cause of problems quickly and efficiently find solutions.
- Developed strong relationships with clients, leading to increased loyalty and retention rates.
Aerospace Ground Equipment Technician
United States Air Force, USAF
Valdosta, GA
07.1992 - 07.1996
- Conducted maintenance and repair on aerospace ground support equipment to ensure operational readiness.
- Diagnosed equipment malfunctions using electronic testing devices and analytical tools for accurate troubleshooting.
- Collaborated with engineering teams to develop solutions that enhanced equipment performance and reliability.
- Trained junior technicians on safety protocols, maintenance procedures, and effective use of tools and systems.
Education
No Degree - Aerospace Ground Equipment Technical School.
Chanute Air Force Base
Rantoul, IL09.1993
High School Diploma -
Chattooga High School
Summerville, GA06.1992
Skills
- Structural firefighting
- Fire safety
- Medical response
- Vehicle extrication
- Firefighting
- Search and rescue techniques
- Equipment maintenance and repair
- Radio communication proficiency
- Fire pump operation
- Fire hose deployment
- Fireground communications
- Apparatus inspection
- Fire prevention
- Public education
- Self-contained breathing apparatus
- Rescue equipment use
- Facility and equipment maintenance
- Personal protective equipment
- Map reading and navigation
- Fire hydrant operation
- Forcible entry techniques
- Hazardous materials handling
- Wildland firefighting
- Ventilation techniques
- Fire alarm response
- High angle rope rescue
- Apparatus maintenance
Timeline
Corporal/Firefighter
Rome Floyd Co Fire Department
01.2021 - Current
Customer Service Technician
Windstream Communications, Inc.
02.1998 - 01.2021
Aerospace Ground Equipment Technician
United States Air Force, USAF
07.1992 - 07.1996
No Degree - Aerospace Ground Equipment Technical School.
Chanute Air Force Base
High School Diploma -
Chattooga High School