Charles "Landon" Smith
Mcallen
Summary
Dedicated and customer-focused professional with over 5+ years of experience delivering exceptional service and building lasting client relationships. Seeking opportunities to leverage my expertise in customer service, problem-solving, and effective communication to contribute to organizational success.
Overview
3
3
years of professional experience
Work History
Project Manager
Vanta Construction & Development
07.2023 - Current
- Managed residential construction projects with a focus on meeting client expectations and ensuring satisfaction at every stage.
- Fostered strong client relationships through regular communication and personalized service.
- Resolved project-related issues promptly, ensuring minimal disruption to timelines and budgets.
- Coordinated with contractors and vendors to deliver high-quality results in compliance with client specifications.
Leasing Executive
Berkshire Residential Investments
05.2023 - 09.2023
- Delivered a premier leasing experience for prospective tenants by highlighting property features and addressing individual needs.
- Negotiated lease terms and agreements, ensuring transparency and satisfaction for all parties involved.
- Built and maintained relationships with tenants and landlords to ensure ongoing satisfaction and retention.
- Leveraged market insights and data to optimize leasing strategies and achieve occupancy goals.
Leasing Executive
RPM Living
10.2021 - 01.2023
- Provided outstanding customer service to tenants, addressing inquiries, complaints, and service requests efficiently.
- Managed lease agreements, tenant relations, and property maintenance to ensure a seamless living experience.
- Conducted tenant screenings and maintained accurate records to uphold property standards and compliance.
- Partnered with vendors and service providers to address property needs and enhance tenant satisfaction.
Education
High School Diploma -
Midland Classical Academy
Midland, TX05-2020
Skills
- Strong Customer Service and Interpersonal Skills
- Analytical and Problem-Solving Abilities
- Attention to Detail and Organizational Proficiency
- Time Management and Multitasking
- Conflict Resolution and De-escalation Techniques
- Confidentiality and Ethical Integrity
- Familiarity with Technology and Record Management
- Efficient and Highly Adaptive in Computer and Technology Skills
Innovation & Success Award 2024 - Presented by Vanta Construction and Development
Awarded by Vanta Construction & Development for implementing creative strategies and delivering exceptional results, contributing to the company's excellence and growth.
Timeline
Project Manager
Vanta Construction & Development
07.2023 - Current
Leasing Executive
Berkshire Residential Investments
05.2023 - 09.2023
Leasing Executive
RPM Living
10.2021 - 01.2023
High School Diploma -
Midland Classical Academy
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