Charleson Bernadeau
Delray Beach,FL
Summary
Experienced with customer relationship management, sales techniques, and automotive product knowledge. Utilizes effective communication and negotiation skills to drive sales and customer satisfaction. Track record of adapting to changing market needs and collaborating with team members to meet sales targets.
Overview
7
7
years of professional experience
Work History
Automotive Sales Associate
Lamborghini San Antonio
08.2022 - 11.2024
- Maximized revenue opportunities by upselling additional products like extended warranties or optional accessories when appropriate for the customer''s needs.
- Closed deals efficiently by guiding buyers through paperwork processes, ensuring accuracy of information provided, and answering any questions along the way.
- Consistently met or exceeded monthly sales goals by diligently following up on leads and maintaining a strong pipeline of prospects.
- Enhanced customer experience by promptly addressing concerns, resolving issues efficiently, and providing exceptional service throughout the sales process.
Automotive Parts Specialist
Honda
12.2020 - 06.2022
- Enhanced sales performance with personalized customer service and in-depth knowledge of products.
- Issued parts to technicians to complete customers' repairs.
- Coordinated special orders for hard-to-find or unique items, resulting in increased revenue opportunities.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
Automotive Sales Professional
Toyota
02.2018 - 11.2020
- Implemented targeted promotional campaigns for special events or limited-time offers, driving additional traffic to the dealership.
- Enhanced customer satisfaction through personalized service and diligent followup.
- Leveraged social media platforms to engage potential buyers, promote dealership offerings, and expand brand reach.
Education
Associate of Arts -
Broward College
Fort Lauderdale, FL06-2019
High School Diploma -
North Miami Beach Senior High
Miami, FL06-2017
Skills
- Test drive facilitation
- Trade-in evaluations
- Goal oriented
- Strong negotiation
- Sales presentations
- Customer service
- Friendly and enthusiastic
- Relationship building
- Follow-up skills
- Staff training
Timeline
Automotive Sales Associate
Lamborghini San Antonio
08.2022 - 11.2024
Automotive Parts Specialist
Honda
12.2020 - 06.2022
Automotive Sales Professional
Toyota
02.2018 - 11.2020
Associate of Arts -
Broward College
High School Diploma -
North Miami Beach Senior High
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