Ekechukwu Charles Uchenna
Lowe’s
Evans,GA
28
years of professional experience
Results-driven Sales Professional experienced in driving revenue growth and enhancing customer satisfaction. Achieved strong client relationships and sales goals through effective communication, teamwork, and adaptability in dynamic environments. Committed to leveraging problem-solving skills and innovative approaches to contribute to organizational growth.
Work History
Sales Associate
1 Year 2 Months- Facilitated sales of mechanical tools, plumbing supplies, and hardware equipment in retail environment.
- Assisted customers in product selection, providing knowledgeable guidance on home improvement solutions.
- Maintained organized inventory displays, enhancing product visibility and customer engagement.
- Processed transactions accurately, ensuring a seamless checkout experience for customers.
- Provided exceptional customer service, assisting customers with product selection and inquiries.
- Maintained inventory accuracy through regular stock checks and organization of merchandise displays.
- Collaborated with team members to ensure store cleanliness and optimal product placement.
- Demonstrated product knowledge to educate customers on features, benefits, and usage.
Personal Care Assistance, CPR, BLS
3 Months- Provided support for personal hygiene and daily living activities
- Provided house cleaning, laundry, and meal preparation support to maintain a clean and healthy living environment
- Transported clients to appointments and daily errands to ensure access to essential services
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
Pharmaceuticals Sales Representative
5 Years- Executed sales of pharmaceutical products, including ethical medications, OTC items, and consumables, across various markets.
- Established relationships with healthcare professionals to enhance product visibility and drive sales growth.
- Conducted detailed product presentations, demonstrating features and benefits to support client decision-making.
- Collaborated with cross-functional teams to develop marketing strategies aligned with market trends and customer needs.
- Developed and maintained relationships with healthcare professionals to promote pharmaceutical products.
- Conducted product presentations and educational sessions for medical staff on new therapies.
- Analyzed market trends to identify potential opportunities for product growth and positioning.
- Collaborated with cross-functional teams to support marketing initiatives and strategic planning efforts.
- Managed territory effectively by organizing schedules and prioritizing client visits for maximum impact.
- Provided feedback from medical professionals to inform product development and marketing strategies.
- Trained junior representatives on sales techniques, compliance regulations, and product knowledge.
- Ensured adherence to industry regulations while promoting ethical practices in all sales activities.
- Gained customer loyalty by providing exceptional follow-up support and addressing inquiries promptly.
- Implemented efficient time management strategies that allowed for optimal coverage of assigned territory while maintaining a healthy work-life balance.
- Expanded market share by identifying potential clients and successfully converting them to long-term customers.
- Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
- Engaged clients in informational program discussions and presentations by providing value-added education and product benefits to grow product volume.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Maintained accurate records of sales activities, ensuring timely submission of reports to management for review and assessment.
Business and Marketing Manager
1 Year 10 Months- Led business and marketing department, overseeing operations and strategic initiatives
- Created promotional and marketing materials for print and online media to enhance brand visibility
- Develop promotional and marketing material for print and online media.
- Identified and implemented strategic marketing channels to drive product sales
- Identified solutions for product balance in supply chain operations.
- Developed and executed comprehensive marketing strategies to enhance brand visibility.
- Managed cross-functional teams to ensure alignment on marketing initiatives and project deliverables.
- Conducted market research and analyzed consumer trends to inform strategic decision-making.
- Oversaw digital marketing campaigns, optimizing performance through data-driven insights.
- Collaborated with sales teams to create cohesive messaging and support revenue growth initiatives.
- Monitored and reported on key performance indicators to track campaign effectiveness and ROI.
- Led training workshops for junior marketing staff, enhancing team competency and skills development.
- Fostered relationships with external partners to expand outreach efforts and collaborative opportunities.
Lab Analyst/Head of Marketing
1 Year 11 Months- Manage Andrology lab and Head of Marketing
- Introduce medical personnel to more equipped medical facilities
- Created friendly business approaches to foster collaboration between parties
- Organized outreach efforts to secure government support for medical services in local communities.
- Introduced interns for medical training and organized seminars for new and existing medical personnel
- Initiate training to nurses and other health workers
- Conducted laboratory tests on fertility samples, ensuring adherence to protocols and accuracy of results.
- Analyzed patient data to support clinical decisions and improve treatment plans for IVF procedures.
- Operated and maintained laboratory equipment, ensuring optimal performance and compliance with safety standards.
- Collaborated with medical staff to coordinate sample collection and processing for timely diagnosis.
- Documented laboratory findings in electronic health records, maintaining thoroughness and confidentiality of patient information.
- Assisted in developing standard operating procedures to enhance laboratory efficiency and consistency in test results.
- Participated in training new staff on laboratory techniques and safety protocols, fostering a culture of continuous improvement.
- Streamlined workflow processes within the lab, contributing to improved turnaround times for test results.
- Contributed to the development of standard operating procedures, enhancing reproducibility and consistency across experiments.
- Conducted routine maintenance on laboratory equipment, ensuring optimal performance and minimizing downtime.
- Enhanced data accuracy through meticulous documentation of analytical procedures and results.
- Ensured proper handling of hazardous materials according to established guidelines for safe disposal or storage.
- Assisted in the training and mentoring of junior analysts, fostering a positive work environment and promoting professional growth.
- Prepared samples and assisted laboratory personnel in performing qualitative and quantitative analysis using analytical instruments, techniques and methods.
- Managed inventory of chemicals and supplies, maintaining an organized workspace that facilitated efficient workflows.
- Maintained detailed records of all laboratory activities within a centralized database, promoting transparency and collaboration among team members.
Manager/ Head of department/Accountant
1 Year- Developed and executed strategic plans for events
- Coordinated logistics for workshops and business seminars
- Led team in developing strategic initiatives to enhance organizational impact.
- Streamlined operational processes, increasing efficiency across multiple programs.
- Fostered partnerships with community stakeholders to promote foundation initiatives.
- Oversaw project management, ensuring timely delivery of key objectives.
- Implemented training programs for staff, enhancing skill development and performance.
- Analyzed program outcomes to inform future strategic decision-making processes.
- Managed budget allocations effectively, optimizing resource utilization across projects.
- Coordinated outreach efforts to raise awareness and engagement within target communities.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
Procurement Specialist
11 Months- Coordinated the procurement unit of goods, works and services financed under the project.
- Prepare review and implement the project procurement plan annually and when necessary.
- Organizes and coordinates procurement workshops and training for Project officers.
- Reviewed and implemented the project procurement plan annually.
- Organized and coordinated procurement workshops and training for project officers, enhancing their procurement capabilities.
- Responsible for the coordination of the procurement unit of goods, works and services financed under the project.
- Conducted supplier evaluations to ensure compliance with quality standards and procurement policies.
- Managed purchase orders and tracked inventory levels for efficient supply chain operations.
- Collaborated with cross-functional teams to streamline procurement processes and reduce lead times.
- Analyzed market trends to identify cost-saving opportunities and enhance procurement strategies.
- Developed vendor relationships, negotiating terms to optimize pricing and service delivery.
- Implemented inventory management systems, improving tracking accuracy and reducing waste.
- Monitored supplier performance metrics, driving continuous improvement initiatives within the supply chain.
- Tracked purchase orders and followed up with vendors and carriers to support timely deliveries.
- Managed a diverse portfolio of suppliers, ensuring timely delivery of goods and services at competitive prices.
- Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.
- Coordinated closely with finance teams to monitor budgets and cash flow implications related to procurement activities.
- Enhanced the accuracy of demand forecasting through data analysis, enabling better decision-making in the purchasing process.
- Oversaw inventory control, accounting, and supply reports.
- Mentored junior procurement team members, sharing expertise and fostering a culture of continuous learning and development.
- Maintained up-to-date database of suppliers, vendors and contracts to support accurate recordkeeping.
Head Administrative Officer/project support officer
2 Years 5 Months- Managed filing, storage, and security of documents to ensure efficient access and compliance
- Assisted with budget preparation to support financial planning and resource allocation
- Implement financial policies and procedures
- Reconcile the general ledger
- Prepare and reconcile general bank statements
- Establish and maintain supplier accounts
- Ensured accurate data entry into the system to maintain integrity of financial records
- Ensure transactions are properly recorded and entered into the computerized accounting system
- Address customer inquiries promptly and professionally
- Manage the repair and maintenance of computer and office equipment
- Assist with preparation and advertising of contract documents
- Administer contracts
- Assist with the annual audit
- Maintain financial files and records
Sales representative
1 Year 10 Months- Ensure products are supplied promptly
- Ensure products are supplied promptly
- Provided adequate product supply to support sales objectives
- Maintain good customer relationships
- Provide a better approach to business marketing
- Implemented system and network marketing strategies to enhance brand visibility
- Maintain balance in the supply chain
- Provide a better approach to business marketing
- Engaged with clients to identify needs and provide tailored product solutions.
- Conducted product demonstrations to enhance customer understanding and satisfaction.
- Collaborated with team members to develop effective sales strategies and approaches.
- Maintained accurate records of customer interactions and sales transactions in CRM system.
- Trained new sales staff on product knowledge and effective sales techniques.
- Analyzed market trends to inform strategic decision-making and improve sales outcomes.
- Developed strong relationships with healthcare professionals to drive repeat business opportunities.
- Implemented feedback mechanisms to continuously enhance customer service delivery and experience.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Managed portfolio of high-value accounts, ensuring they received exceptional service.
Supervisor
3 Years 11 Months- Supervised sales and managed supply chain operations for product
- Maintained daily financial records of sales transactions
- Ensure service-based relationship to customers
- Conducted inventory counts of products to ensure stock accuracy prior to sales
- Supervised daily operations to ensure adherence to quality standards and efficient service delivery.
- Trained and mentored team members on best practices and operational procedures.
- Implemented process improvements that enhanced workflow efficiency and customer satisfaction.
- Monitored inventory levels, coordinated supply orders, and minimized waste through effective management.
- Resolved customer complaints promptly, ensuring a positive dining experience and repeat business.
- Developed staff schedules to optimize labor costs while maintaining service levels during peak hours.
- Conducted performance evaluations to support employee development and enhance team productivity.
- Collaborated with management to establish operational goals aligned with overall business strategy.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Record/Brand Manager
1 Year 11 Months- Distributed audio records to marketers, ensuring timely access to promotional materials
- Sign new contract to upcoming artist
- Develop marketing strategies to enhance record label visibility
- Ensure availability of audio records for marketers
- Distribution of audio records to marketers
- Created business-friendly relationships with marketers to enhance collaboration and support for label initiatives
- Ensured availability of audio records for marketers, facilitating seamless promotional activities
- Developed and executed brand strategies to enhance market positioning.
- Collaborated with cross-functional teams to ensure alignment on marketing initiatives.
Education
M.Sc. - Medical Biochemistry
Certificate of National Service - Skill acquistion
B.Sc. - Biochemistry
Industrial Training - Quality assurance training
6 months
Diploma - Desktop Publishing and Computer Application
Senior Secondary Certificate Examination - Senior Secondary Certificate
First Leaving School Certificate
Skills
MS Office Suites (MS Word
MS-PowerPoint and MS-Excel)
Planning and management
Independent teamwork
Interdepartmental collaboration
Computer literacy
Effective written
verbal and listening communication skills
Organizational skills
Results-driven professional
Identifying problems and offers creative solutions for implementation
Client relations
Collaborative skills
Sales Forecasting
Creative problem-solving skills
Active listening
Multitasking strength
Analytical thinking
Effective written
verbal and listening communications skills
Verbal/written communication
Listening skills
Personable demeanor
Flexible availability
Written communication
Interpersonal and Interdepartmental relationship
Client relations
Conflict management
Adapt to diverse groups
Sales acumen
Conflict resolution
Needs assessment
Complex Creative problem-solving
Sales strategy
Deadline management
Professional conduct
Interests
Football
Table Tennis
Travelling
Personal Attribute
- Honesty and trustworthiness
- Respect for individual
- Poses cultural awareness and sensitivity
- Flexibility
- Demonstration of sound work ethics
Timeline
Sales Associate
Lowe’s
06.2025 - CurrentRead More
Personal Care Assistance, CPR, BLS
Joynhome private care services LLC
02.2025 - 05.2025Read More
Pharmaceuticals Sales Representative
Jb Pharmaceuticals Ltd
02.2020 - 02.2025Read More
Business and Marketing Manager
Menkatic Synergy and Logistics
03.2018 - 01.2020Read More
Lab Analyst/Head of Marketing
M&M Hospital (fertility and IVF center)
01.2017 - 12.2018Read More
Manager/ Head of department/Accountant
Seed Foundation
01.2016 - 01.2017Read More
Procurement Specialist
Plutons Business Consultants
02.2015 - 01.2016Read More
Head Administrative Officer/project support officer
Dominedo Construction Company Limited.
07.2006 - 12.2008Read More
Sales representative
Grafy Medicals.
03.2004 - 01.2006Read More
Supervisor
Kings lounge Restaurants.
01.2000 - 12.2003Read More
Record/Brand Manager
Ice -Rom records.
01.1999 - 12.2000Read More
Tudun Wada Special Primary School
First Leaving School Certificate
Read More
Madonna Senior Secondary school for science
Senior Secondary Certificate Examination from Senior Secondary Certificate
Read More
Concept Computer College
Diploma from Desktop Publishing and Computer Application
Read More
SKG Pharma Limited
Industrial Training from Quality assurance training
Read More
Imo State University
B.Sc. from Biochemistry
Read More
National Youth Service Corps
Certificate of National Service from Skill acquistion
Read More
Imo State University
M.Sc. from Medical Biochemistry
Read More