JUAN VALENCIA
Hialeah
Summary
Motivated and detail-oriented sports administration student with a strong foundation in sports management, event planning, marketing, and organizational leadership. Possesses hands-on experience through internships, volunteer work, or academic projects involving team operations, athletic compliance, and community engagement. Demonstrates excellent communication, problem-solving, and teamwork skills, with a passion for promoting excellence in athletic programs, and enhancing the fan experience. Eager to contribute to a dynamic sports organization by supporting day-to-day operations, assisting with event coordination, and contributing to strategic initiatives.
Overview
6
6
years of professional experience
Work History
Sales Associate
Walgreens
Hialeah
01.2022 - Current
- Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Established a positive rapport with customers by delivering friendly, personalized service.
- Built relationships with potential customers by providing helpful advice on product selections.
- Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards.
Sales Associate
Sedanos
01.2020 - 01.2022
- Responsible for stocking and maintaining inventory and following sanitation and health regulations
- Maintains merchandise presentation - cleanliness, organizing, stocking and removing
- Maintained up-to-date knowledge of organizational policies, procedures, and regulations.
- Learned and applied new skills and procedures readily, adapting to changing work environments.
Screen Printing Assistant
KMBUR
01.2019 - 12.2019
- Print various items such as paper, mugs, clothes, etc
- Created innovative and artistic designs as per the requirements of the clients
- Evaluated finished products for accuracy and conformance to customer specifications.
Education
BACHELOR OF ARTS - SPORTS ADMINISTRATION
ST. THOMAS UNIVERSITY
FL12-2025
HIGH SCHOOL DEGREE -
AMERICAN HIGH SCHOOL
06-2021
Skills
- MS Office: Word
- MS Office: Excel
- MS Office: PowerPoint
- MS Office: Teams
- Google: Doc
- Google: Slide
- Google: Sheet
- Exceptional customer service
- Strategic planning
- POS system operation
Languages
English
Fluent
Spanish
Fluent
References
References available upon request
Timeline
Sales Associate
Walgreens
01.2022 - Current
Sales Associate
Sedanos
01.2020 - 01.2022
Screen Printing Assistant
KMBUR
01.2019 - 12.2019
BACHELOR OF ARTS - SPORTS ADMINISTRATION
ST. THOMAS UNIVERSITY
HIGH SCHOOL DEGREE -
AMERICAN HIGH SCHOOL