Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
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Charles WilderJames Irish

Bronson,USA

Summary

Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

1
1
Certification

Work History

Service Manager

Champions Honda Kawasaki
Cocoa, Florida
2013 - 2023
  • Implemented strategies to maintain high-quality customer experiences for
  • Follow proper procedures for writing repair orders
  • Utilize all available tools to maintain efficient and accurate records
  • Maintain high level of customer satisfaction by keeping customer informed on the status of their repair order
  • Maintain clean, organized and professional work area and personal appearance
  • Maintain training to stay up to date with all available training resources
  • Sell labor and parts in an effort to satisfy customer needs and achieve performance budgets
  • Create technician schedules
  • No longer Champions Honda Kawasaki. New name is Sky Powersports ask for Stacey.

Plastic Fabricator

Peter Stone Factory
Shipshewana, Indiana
2023 - 2024

Grinding plastic horse molds per customer request

  • Conducted quality checks on finished products, ensuring adherence to specifications.
  • Collaborated with team members to streamline workflow and enhance productivity.
  • Collaborated with design team, providing input on material selection and manufacturing techniques for optimal results.
  • Consistently met production targets through effective workload prioritization and time management skills.
  • Maintained clean and organized working environment to promote safety and efficiency.

Finance Manager

Kendallville Powersports
Kendallville, IN
2024 - 2025
  • Responsible for securing financing, managing contracts, and upselling products for customers, ensuring a smooth and satisfying experience while upholding ethical standards and dealership policies.
  • Streamlined communication channels between departments to improve information flow and collaboration.
  • Facilitated training sessions on best practices for project management and team coordination strategies.
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Developed financial forecasts to guide strategic planning and resource allocation.
  • Negotiated favorable terms with vendors, resulting in significant cost savings for the company.

Education

Broadcasting & Outdoor Recreation Minor

Northern Michigan University
Marquette, MI
2014

Graduate - All

Bronson Jr Sr High School
Bronson, MI
2010

Skills

Maintained an optimistic demeanor to enhance team morale and productivity

Directed team efforts to achieve strategic objectives

Oversaw project timelines and resource allocation to optimize team performance Developed organizational strategies to streamline operations and improve efficiency Led initiatives to enhance multitasking capabilities across departments

Applied analytical skills to identify root causes and develop effective solutions

Led customer service team to enhance client engagement and satisfaction Implemented strategies to streamline service processes and improve efficiency Collaborated with management to develop training programs for new hires

Utilized critical thinking skills to assess information and make informed decisions that support project objectives

Exhibited consistent dependability and responsibility to ensure operational efficiency

Pursued and achieved over 30 certifications to support continuous professional development

Certification

I have over 30 certifications for service operations, sales operations, and finance operations for Honda

Accomplishments

Finance through Tourque Group in Evansville, Indiana

Service manager training at Barber motor Speedway Birmingham, Alabama

Over 30 certification and service techniques, selling techniques and finance.

Timeline

Service Manager

Champions Honda Kawasaki
2013 - 2023

Plastic Fabricator

Peter Stone Factory
2023 - 2024

Finance Manager

Kendallville Powersports
2024 - 2025

Broadcasting & Outdoor Recreation Minor

Northern Michigan University

Graduate - All

Bronson Jr Sr High School
Charles WilderJames Irish