Charletha White
Oklahoma City,OK
Summary
Compassionate professional with a background in counseling fields, known for high productivity and efficient task completion. Possess specialized skills in active listening, crisis intervention, and behavioral analysis. Excel at empathy, communication, and problem-solving to foster positive outcomes in challenging situations.
Overview
6
6
years of professional experience
Work History
Counselor
YMCA Of Greater Oklahoma City
Oklahoma City, OK
01.2024 - Current
- Utilized motivational interviewing techniques to encourage client engagement and facilitate behavior change.
- Facilitated workshops and seminars on mental health awareness, stress management, and coping strategies.
Child Development Teacher
YMCA Child Development Center
Oklahoma City, OK
08.2024 - 01.2025
- Created an environment that was conducive to learning and growth.
- Implemented hands-on, play-based strategies for experiential learning.
- Implemented behavior management strategies when necessary.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Adapted teaching methods and materials to meet the individual needs of students.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
Twin Peak Girl
Twin Peaks
San Angelo, TX
10.2022 - 02.2023
- Completed routine maintenance and repair.
- Recognized by management for providing exceptional customer service.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Created daily shift schedules for waitstaff according to business needs.
- Managed staff payroll activities including time-off requests, attendance tracking, overtime approval.
- Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
Crew Manager
Sonic
San Angelo, Texas
02.2019 - 01.2023
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Analyzed financial data related to payroll expenses and cost of goods sold in order to make informed decisions about budgeting.
- Supervised and trained crew members on safety protocols, customer service standards, and job duties.
Education
High School Diploma -
Central High School
San Angelo, Texas05-2023
Skills
- Behavior monitoring
- Solution-focused counseling
- Counseling
- Food presentation
- Time management
- Cash handling
- Problem-solving
- Customer service
- Daycare management
- Classroom management
- Calm and patient
- Lesson planning
- Special education
Timeline
Child Development Teacher
YMCA Child Development Center
08.2024 - 01.2025
Counselor
YMCA Of Greater Oklahoma City
01.2024 - Current
Twin Peak Girl
Twin Peaks
10.2022 - 02.2023
Crew Manager
Sonic
02.2019 - 01.2023
High School Diploma -
Central High School