Summary
Overview
Work History
Education
Skills
Timeline
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Charletta Moore

Milwaukee, WI, 53225, US

Summary

Friendly, detail-oriented professional with a strong background in costumer service, data entry, administrative support, and childcare. Excellent verbal communication, multitasking ability, and organizational skills.

Overview

8
8
years of professional experience

Work History

Concessions Prep & Cashier

Delaware North Sportservice
03.2018 - Current
  • Provided costumer service at concession stands, handling cash and card transactions.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Prepared food and managed inventory for high-volume costumers.
  • Cross-trained in register operation and back-of-house prep, ensuring flexibility.
  • Built relationships with customers to encourage repeat business.

Housekeeping Room Attendant

Holiday Inn Express Hotel
05.2022 - 10.2022
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • wiped down cabinets, and swept and mopped floors.

Daycare Assistant Teacher

Beautiful Little Creatures
07.2021 - 10.2022


  • Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.
  • Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
  • Arrived at assigned areas on time, prepared, and ready to work.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

Crew Member

McDonald's
05.2019 - 03.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • maintain a clean, friendly environment and ensure accurate order fulfillment.


Retail Stocker & Cashier

Macy's
11.2020 - 01.2021


  • Supported store cleanliness initiatives by performing routine housekeeping tasks as needed.
  • Stocked merchandise and assisted customers during peak season.
  • processed transactions using POS system and provided sales support.

Elderly Caregiver Volunteer

St. Ann's Home at St. Ann's Community
06.2017 - 06.2018
  • Established trusting relationships with elderly clients, ensuring their emotional needs were met alongside physical care.
  • Contributed to increased overall happiness among elderly clients by fostering a positive atmosphere within the caregiving environment.
  • Alleviated feelings of isolation among elderly clients by encouraging social interaction both within the facility and with outside community groupsevents.
  • Provided mental stimulation for dementia patients through engaging activities designed to slow cognitive decline.

Education

High School Diploma -

Riverside Highschool
Milwaukee, WI
06-2021

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Remote Call Center Support
  • Costumer Service & Communication
  • Childcare And Early Education Assistance
  • Microsoft office (basic word, excel)
  • Organization and Scheduling

Timeline

Housekeeping Room Attendant

Holiday Inn Express Hotel
05.2022 - 10.2022

Daycare Assistant Teacher

Beautiful Little Creatures
07.2021 - 10.2022

Retail Stocker & Cashier

Macy's
11.2020 - 01.2021

Crew Member

McDonald's
05.2019 - 03.2022

Concessions Prep & Cashier

Delaware North Sportservice
03.2018 - Current

Elderly Caregiver Volunteer

St. Ann's Home at St. Ann's Community
06.2017 - 06.2018

High School Diploma -

Riverside Highschool