Summary
Overview
Work History
Education
Skills
Timeline
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Charlette Munnings-Hopgood

Jackson,GA

Summary

17 years plus of receiving, accounting, inventory control in multiple operating capacities. Driven professional with extensive experience in warehouse operations and claims processing, notably at Essilor Luxottica. Excelled in reducing order fulfillment errors and enhancing customer satisfaction through effective communication and analytical skills. Demonstrated proficiency in documentation and claims analysis, contributing to streamlined shipping/receiving processes and inventory management.

Overview

24
24
years of professional experience

Work History

Distribution Clerk

Essilor Luxottica
07.2022 - Current
  • Completed daily cycle counts and assisted with monthly audits.
  • Managed inventory levels to ensure timely replenishment of stock, preventing out-of-stock situations.
  • Picked orders, scanned products and packed boxes.
  • Reduced errors in order fulfillment by implementing thorough quality control measures.

Picker Packer

Adecco Staffing
10.2021 - 07.2022
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Picked and packed order items.
  • Followed orders precisely for correct items, sizes and quantities.

Claims Specialist

Walmart
09.2000 - 01.2017
  • Observed analytics and forecast inventory needs.
  • Maintained orders, tracking adjustments, pallet audits, and inventory errors.
  • Managed a high volume of claims effectively by prioritizing tasks and maintaining excellent organizational skills.
  • Enhanced customer satisfaction with timely communication, empathy, and clear explanations of claim outcomes.
  • Developed strong working relationships with external partners such as adjusters, legal counsel, and medical professionals to facilitate efficient claim resolution processes.
  • Reduced claim processing errors by conducting thorough investigations and accurately interpreting policy details.

Education

High School Diploma -

Pallotti High School
Belize City, Belize, Central America
06.1987

Skills

  • Order Picking
  • Warehouse Operations
  • Documentation skills
  • Claims Processing
  • Claims analysis
  • Packaging and Labeling

Timeline

Distribution Clerk

Essilor Luxottica
07.2022 - Current

Picker Packer

Adecco Staffing
10.2021 - 07.2022

Claims Specialist

Walmart
09.2000 - 01.2017

High School Diploma -

Pallotti High School

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Charlette Munnings-Hopgood