Charley Brewer
Murfreesboro,TN
Summary
Proven leader and effective communicator, adept at small business operations and customer relations. At Southern Pines, I significantly enhanced client satisfaction and operational efficiency, leading to increased repeat business. Skilled in relationship building and financial management, I consistently deliver results by optimizing resources and fostering strong client and team connections. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Owner/Laborer
Southern Pines
02.2024 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Travel Sales Representative
Pine Needle Express
01.2023 - 02.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Laborer Helper
Signature Grounds
03.2021 - 11.2022
- Enhanced project efficiency by assisting skilled laborers in various construction tasks.
- Operated hand tools and power equipment safely, reducing risk of injury or damage to property during construction projects.
- Promoted effective communication among team members by relaying vital information between supervisors and workers.
- Collaborated with fellow laborers to complete projects within specified timeframes while adhering to quality standards.
Terminal Manager
Vitus Energy
10.2017 - 02.2021
- Facilitated delivery of dispatched loads by assigning boards and developing contingency plans.
- Oversaw maintenance activities, ensuring equipment reliability and minimal downtime due to repairs or malfunctions.
- Planned freight loads and coordinated with drivers to achieve accurate, timely delivery of products.
- Fielded customer complaints and comments and rectified issues.
- Directed and monitored tracking, routing and dispatching transportation vehicles.
- Coordinated and monitored maintenance and repair of company vehicles to provide timely servicing.
- Managed terminal operations to ensure smooth functioning, optimal resource utilization, and timely service delivery.
Education
High School Diploma -
Central High School
Pageland, SC05.2006
Skills
Customer Relations
Small business operations
Relationship Building
Verbal and written communication
CDL Class B Driver (Hazmat and Tanker)
Languages
Spanish
Limited Working
Timeline
Owner/Laborer
Southern Pines
02.2024 - Current
Travel Sales Representative
Pine Needle Express
01.2023 - 02.2024
Laborer Helper
Signature Grounds
03.2021 - 11.2022
Terminal Manager
Vitus Energy
10.2017 - 02.2021
High School Diploma -
Central High School
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