Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Charley Rice

Catawissa,MO

Summary

Creative and solutions-driven professional with a background in project coordination, management, administration, and technical education, currently pursuing a B.S. In cybersecurity. Experienced in leveraging data analysis, process documentation, and problem-solving strategies to support cross-functional initiatives.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Owner and Lead Coordinator

Rice + Co. Events
Pacific, MO
03.2021 - Current
  • Designed and implemented client-focused solutions by analyzing needs and streamlining event operations.
  • Delivered high-value planning and coordination outcomes through business insight and creative problem-solving.
  • Managed project documentation, process workflows, and vendor engagement across multiple phases.
  • Utilized productivity software and communication tools to enhance efficiency and foster team collaboration.

Program Coordinator

Vero Fitness
Pacific, MO
06.2019 - 09.2020
  • Coordinated data-driven wellness programs with instructors to enhance client offerings.
  • Designed promotional materials and tracked participant metrics to assess program effectiveness.
  • Supported technology implementation and managed scheduling logistics for improved user experience.

Office Manager

American Family Insurance
Ballwin, MO
01.2019 - 09.2020
  • Supported internal operations by optimizing client communication and documentation processes
  • Collaborated cross-functionally to manage policy accounts, claims documentation, and billing procedures
  • Developed and maintained systems for data entry, reporting, and administrative compliance

Customer Service Representative

American Family Insurance
Ballwin, MO
12.2017 - 01.2019
  • Delivered client-centered service by understanding needs, answering inquiries, and resolving policy issues
  • Managed CRM database tasks and digital file systems to support business continuity
  • Collaborated across departments to ensure seamless delivery of services and policy renewals

Education

Bachelor of Science - Cybersecurity

Maryville University
St. Louis, MO
12-2025

Skills

  • AI literacy
  • Emerging technology awareness
  • Microsoft Excel and Power BI
  • SQL proficiency
  • Business strategy development
  • Process mapping
  • Project documentation
  • Stakeholder communication
  • Collaboration skills
  • Analytical thinking
  • Problem solving
  • Adaptability
  • Growth mindset
  • Team orientation

Affiliations

  • Published children's author
  • Published freelance writer for Parents Wonder
  • Published ghostwriter for Impactful Ninja

Certification

  • CompTIA ITF+ Certified (2024)

References

References available upon request.

Timeline

Owner and Lead Coordinator

Rice + Co. Events
03.2021 - Current

Program Coordinator

Vero Fitness
06.2019 - 09.2020

Office Manager

American Family Insurance
01.2019 - 09.2020

Customer Service Representative

American Family Insurance
12.2017 - 01.2019

Bachelor of Science - Cybersecurity

Maryville University

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