Charli Wood

• Educated customers on correct tanning techniques to maximize results and minimize risks.
• Advised clients on appropriate tanning products and services to enhance skin health and appearance.
• Managed inventory levels of tanning supplies, ensuring availability of popular products for customer needs.
• Oversaw inventory management of tanning supplies to ensure stock availability. of tanning supplies, ensuring availability of popular products for customer needs.
• Collaborated with team members to optimize salon operations and improve overall customer experience.
• Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.

• Prepared drinks such as teas, coffees, soft drinks and milkshakes to support efficient counter operations.
• Prepared and served customer orders while maintaining quality and speed of service.
• Communicated with customers and processed phone orders to support order fulfillment.
• Delivered exceptional customer service to enhance guest satisfaction and repeat business.
• Collaborated with kitchen staff to communicate special requests and dietary restrictions efficiently.
• Managed food and beverage orders accurately, ensuring timely delivery to guests' tables.
• Trained new team members on service standards, menu items, and operational procedures.
• Handled cash transactions and processed payments with attention to detail for accuracy.

• Prepared and served high-quality beverages to enhance customer satisfaction.
• Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Operated espresso machines and equipment efficiently to maintain service speed.
• Trained new staff on beverage preparation techniques and customer service best practices.
• Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
• Became very familiar with flavoring and ingredients
• Served food while maintaining timely delivery of front drinks and desserts.
• Crafted high-quality espresso beverages while ensuring consistency and adherence to brewing standards.
• Prepared a variety of beverages following standardized recipes to ensure quality and consistency.
• Operated espresso machines and blenders efficiently to meet high-volume demands during peak hours.

Online schooling set to graduate in December 2026.