Summary
Overview
Work History
Education
Skills
Timeline
Generic
Charlie Allen

Charlie Allen

Nashville,TN

Summary

I am a hard-working and reliable college graduate, having recently finished my degree after a long, post-COVID break. I am a writer, composer, and have a background in the performing arts. Those skills, along with the various jobs I have held in the interim, have equipped me to be comfortable and effective with both the technical and interpersonal aspects of the workplace. I am a flexible, quick learner. I am articulate and have great people skills. My objective is to find a position where I can make a meaningful contribution to a steady and thriving workforce.

Overview

2024
2024
years of professional experience

Work History

Ticket Sales and Reception

Third Coast
  • Boosted customer satisfaction by providing friendly and efficient service during ticket sales transactions.
  • Resolved customer complaints professionally, utilizing active listening skills to understand concerns fully before proposing appropriate solutions.

Welcome Desk and Ticket Sales

Cultural Arts Center
  • Handled confidential guest information securely while adhering to data privacy regulations for increased trustworthiness.

Songwriter

Ice Creative Entertainment
05.2020 - 12.2023
  • Cowrote songs for various genres, showcasing versatility and adaptability within the music industry.

Climbing Guide

The Adventure Science Center
09.2023 - 12.2023

Customer Service Representative

Glen Allen Cultural Arts Center
06.2018 - 08.2018
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

BA - Liberal Studies, Writing and Rhetoric Emphasis

Belmont University
Nashville, TN
12.2024

Skills

  • Microsoft Office
  • Customer Data Base and Ticketing Software
  • Point of Sale systems
  • Excellent Driving Record
  • Songwriting
  • Performance
  • Fiction writing
  • Script writing

Timeline

Climbing Guide

The Adventure Science Center
09.2023 - 12.2023

Songwriter

Ice Creative Entertainment
05.2020 - 12.2023

Customer Service Representative

Glen Allen Cultural Arts Center
06.2018 - 08.2018

Ticket Sales and Reception

Third Coast

Welcome Desk and Ticket Sales

Cultural Arts Center

BA - Liberal Studies, Writing and Rhetoric Emphasis

Belmont University
Charlie Allen