Charlie Borer
Edina,MN
Summary
Accomplished Product Manager with a proven track record at Front Row Sales and Marketing, enhancing team collaboration and driving project success. Expert in vendor management and interpersonal communication, significantly improved key performance indicators. Skilled in customer training and adept at remote work, consistently achieves and surpasses goals.
Overview
11
11
years of professional experience
Work History
Product Manager
Front Row Sales and Marketing
04.2018 - Current
- Lead, manage, and execute product training directly implementation team and with store employees
- Collaborate with sales managers to help execute field initiatives
- Order fixtures, schedule and manage store sets
- Maintain product images and online assets
- Create, analyze and submit monthly report on key performance indicators
- Attend and participate in trade shows
- Order all necessary point of purchase
Field Implementation Specialist
Front Row Sales and Marketing
04.2015 - 04.2018
- Conduct in store training sessions with store associates
- Ensure POG integrity during field visits
- Complete new store sets and resets as needed
- Attend store grand openings and engage with customers
- Execute in store end caps, displayer's, and sales events
- Conduct tool demonstrations for both for store associates and customers
- Attend trade shows
Service Technician
Hilltop Trailers
08.2014 - 02.2015
- Evaluated systems according to predetermined checklist and noted issues.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Explained diagnostic findings to customers and outlined repair or service options.
- Inspected equipment to diagnose operational issues.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
Unload Associate
Lowes
10.2013 - 05.2014
- Reviewed incoming shipments for correctness to ensuring no damage or duplication of orders.
- Assisted customers with locating and obtaining items to deliver streamlined and efficient production.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
Education
Finance
Saint Cloud State University
Saint Cloud, MNSkills
- Interpersonal Communication
- Teamwork and Collaboration
- Critical Thinking
- Vendor Management
- Effective Organization
- Project Management
- Business Administration
- Customer training
- Remote Work
Timeline
Product Manager
Front Row Sales and Marketing
04.2018 - Current
Field Implementation Specialist
Front Row Sales and Marketing
04.2015 - 04.2018
Service Technician
Hilltop Trailers
08.2014 - 02.2015
Unload Associate
Lowes
10.2013 - 05.2014
Finance
Saint Cloud State University
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