Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Charlie Broyles

West Palm Beach,FL

Summary

Motivated retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Customer-focused professional with successful 14+ years career in Retail and sales sector. Dynamic successful application of time management and consistency in busy business environment.

Overview

18
18
years of professional experience

Work History

Assistant Store Leader Ops

Altar'd State
12.2022 - 12.2023
  • Planned optimal workflow through successful scheduling and task delegation.
  • Supervised 10+ employees
  • Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.
  • Elevated team performance with motivational approach and excellent training abilities.
  • Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
  • Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
  • Implemented loss prevention by preventing losses due to theft or other types of shrinkage.

Office Manager

Allay Health And Wellness
12.2018 - 08.2021
    • Maintained computer and physical filing systems.
    • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
    • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
    • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
    • Developed standard operating procedures for all administrative employees.

Assistant Manager

Fins Furs N Feathers
01.2006 - 03.2018
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Managed over 30 customer calls per day.

Education

High School Diploma -

Boca Raton Community High School
Boca Raton, FL
2009

Skills

  • Strong Communication and Interpersonal Skills
  • Retail Industry Experience
  • Merchandising and Display
  • Computer Proficiency
  • Team Management
  • Customer Needs Assessment
  • Office Management
  • Strategic Selling
  • Policy and Procedure Modification
  • Office Supplies and Inventory
  • Staff training
  • Adaptability

References

Altar'd State : Melissa Bergknoff (305-467-7993) Store Leader/Supervisor

Allay Health & Wellness : Nick Marino (772-919-5928) CEO/Supervisor

Fins, Furs, N Feathers : Lisa Holland (561-212-2525) Owner/Supervisor

Timeline

Assistant Store Leader Ops

Altar'd State
12.2022 - 12.2023

Office Manager

Allay Health And Wellness
12.2018 - 08.2021

Assistant Manager

Fins Furs N Feathers
01.2006 - 03.2018

High School Diploma -

Boca Raton Community High School

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Charlie Broyles