- Outdoor Recreation
- Surfing
- Stand-up Paddleboarding (SUP)
- Hiking
Charlie Canalizo
Conway,MA
Summary
Dynamic shop owner at Valley Bike And Ski Werks with a proven track record in sales strategy development and customer service excellence. Successfully enhanced customer engagement and retention while managing operations and financial oversight. Skilled in pricing strategy and employee scheduling, driving profitability and operational efficiency.
Tactful business owner with background independently managing and running [Type] shop with numerous brands and products. Adept at helping customers select perfect products for specific needs, handling inventory and supplies as well as keeping abreast with latest trends and products.
Overview
18
18
years of professional experience
Work History
Shop Owner
Valley Bike And Ski Werks
03.2008 - Current
- Managed daily operations, ensuring optimal inventory levels and product availability.
- Developed and implemented sales strategies to enhance customer engagement and retention.
- Trained and mentored staff on customer service excellence and product knowledge.
- Coordinated maintenance schedules for equipment, minimizing downtime and repair costs.
- Oversaw financial management, including budgeting, forecasting, and expense control.
Education
Bachelor of Arts - History
SUNY, Cortland
Cortland, NY05-1985
Skills
- Networking and partnerships
- Pricing strategy
- Business operations
- Store maintenance
- Marketing experience
- Customer service expertise
- Sales strategy development
- Tax and legal compliance
- Employee scheduling
- Seasonal promotions
- Operations management
- Project estimating
- Profit and loss analysis
Interests
Timeline
Shop Owner
Valley Bike And Ski Werks
03.2008 - Current
Bachelor of Arts - History
SUNY, Cortland