Charlie Gann
Norman,OK
Summary
Resourceful individual known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excels in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Wet Pets By Steve
Norman, OK
01.2021 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Maintained up-to-date knowledge of company products and services.
- Managed customer service inquiries and complaints in a timely manner.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Recruited and trained new employees to meet job requirements.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Supervised daily operations including scheduling shifts, assigning duties.
- Followed precise feeding instructions and schedules for animals under care.
- Provided advice to customers regarding selection of fish species, tank size, and equipment needs.
Ranch Hand
Broncho Investments
Edmond, OK
08.2018 - 12.2020
- Monitored water sources to ensure clean and constant availability for livestock.
- Monitored grounds and reported damage or issues to supervisor before making repairs.
- Worked with owner to determine ranch needs.
- Facilitated the sale and transport of livestock to markets or other farms.
- Identified problems and took corrective action when necessary.
- Shifted animals between grazing areas to foster sufficient access to food.
- Gathered, loaded, and transported site debris.
- Prepared and planned worksites to help jobs run smoothly.
- Demolished walls, floors, and other components of buildings using hand tools and power tools.
- Gained independent working skills and guided and mentored less experienced team members.
Education
High School Diploma -
Epic Charter School
Edmond, OK05-2021
Norman High School
NormanSkills
- Staff development
- Adaptability and flexibility
- Inventory management
- Time management
- Customer service and satisfaction
- Dependable
References
Hunter Austin | Business Owner & Firefighter | Past Co Worker | 405-708-8141
Paula Hand | Owner at Wet Pets by Steve | Current Employer | 405-550-4021
Timeline
Assistant Manager
Wet Pets By Steve
01.2021 - Current
Ranch Hand
Broncho Investments
08.2018 - 12.2020
High School Diploma -
Epic Charter School
Norman High School
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