Charlie Garcia
Bolingbrook,IL
Summary
This resume has been submitted due to my interest in pursuing a beverage director position.
Very skilled and seasoned worker with great attitude and determined to make the best out of every opportunity. Experienced manager with great ability to strategize and execute. Goal-driven and focused in effective leadership and serving as a resource for cross-functional teams. Background includes improving performance, reducing costs and eliminating waste to maximize profitability of food service operations. Strategic planner with superior communication and problem-solving abilities.
Overview
13
13
years of professional experience
Work History
Bartender/ Food and Beverage Director
White Eagle Golf Club
01.2018 - Current
- As lead bartender for many years my focus was on building an elite front and backbar to make great cocktails and have exceptional sipping spirits (bourbon, scotch, tequila, etc..)
- As director attention to details and total experience became the main focus
- Having an exquisite wine selection as well as beer and cocktail menus are highlights
- Many amazing events were created and well executed in my time as a director
- Responsibilities include scheduling, labor management/approval, liquor ordering, inventory, as well as creating member events.
Server/ Bartender
Maggiano’s
01.2017 - 01.2020
- As part of a very well structured team there are many steps of service that are given to every guest
- As server, aside from resetting tables we are responsible for everything from water and bread to clearing
- Aside from smaller objectives ultimately the teams shared responsibility for providing our guests with a memorable experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service
Server/Bar tender/Trainer
The White Chocolate Grill
01.2014 - 01.2017
- At The White Chocolate Grill I am responsible for every aspect of service as there are no bussers and it is a team service restaurant
- All shifts and promotions are based off service and performance
- I was promoted to the bar after a couple months
- As a closing server I ensured all servers kept up on side work and all of the restaurants end of night duties
- Collective goal is to provide the most efficient and enjoyable experience.
Men’s Locker Room Manager
White Eagle Golf and Country Club
01.2011 - 01.2013
- Oversaw all services/events and was accountable for the entire lower level
- Responsible for two core employees as well as inventory, the men’s bar and grille, and Shoe room and services
- Everyday the locker room was sure to be in its finest most presentable state
- Primary focus was on exceptional service and accommodating all requests to take guest experience to the next level.
Education
01.2014
Skills
- Comprehensive leadership
- Initiative
- Analytical thinking
- Member relations
- Teamwork
- Business strategist
- Creative problem solving
- Experienced with Club Essentials
- Leader in sales and product knowledge
- Great alcohol, wine, and cocktail knowledge
- Labor management and budgeting
- Health Codes Compliance
- Suggestive Selling
- Food Service
- Beverage Preparation
- New Hire Training
- Creative Mixology
- Knowledge of Craft and Microbrews
- Ordering Procedures
- Wine and Liquor Knowledge
- Team Training and Development
- Liquor, Beer, and Wine Knowledge
- Dining Room Management
- Sales Expertise
- Bar Equipment Familiarity
- Adaptability
- Conflict Resolution
- Customer Service Expertise
- Professional Appearance
- Food and Beverage Service
- Bar Menu Planning
- Supply and Inventory Maintenance
- Team Management
- Wine Knowledge
- Issue Resolution
Accomplishments
Having great demeanor and work ethic greatly impacted my career at the Country Club as well as The White Chocolate Grill. Each year earned a bonus and promotion. Built great relationships with members and colleagues.
References
- Walter Shumpert, clubhouse Manager, 773-606-2289
- Joseph Ghandour, President/Owner, 630-362-6791
- Derek Coleman, Food and Beverage, 720-499-5754
Timeline
Bartender/ Food and Beverage Director - White Eagle Golf Club
01.2018 - Current
Server/ Bartender - Maggiano’s
01.2017 - 01.2020
Server/Bar tender/Trainer - The White Chocolate Grill
01.2014 - 01.2017
Men’s Locker Room Manager - White Eagle Golf and Country Club
01.2011 - 01.2013
Joliet Junior College - ,