Charlie Hancock
Specialist III – HR Technology
Florence,South Carolina
Summary
Experienced HR Technical Specialist with extensive experience with Workday and specifically Sonoco's Workday Tenants. Technically inclined and interested in leveraging existing knowledge of Workday to work in Development.
Overview
11
11
years of professional experience
Work History
Specialist III – HR Technology
Sonoco Products Company
Hartsville, SC
09.2015 - Current
- Created Configuration and provided support for Workday Recruiting, Business Processes, and Security
- Advanced, Matrix, and Composite Reporting
- Administered SharePoint for HR SharePoint Sites
- Redesigned Sonoco's MyHR website.
- Maintain Several BIRT Reports including Talent Card, Merit Statement, and Paystub.
- Created and maintained Dashboards for Recruiting, Help, Payroll Audit, Hiring Tools.
- Implementation of Hourly and International Recruiting in Workday.
- Security, SOX, and Integrations Audit reporting.
IT Support Analyst
Roche Carolina
Florence, United States
02.2010 - 04.2014
- Provided Network Support and Maintenance.
- Provided support for Proprietary Roche Software and Office Software
- Managed service follow-up communications, confirming satisfactory resolution of customers' service requests via email and phone.
- Monitored helpdesk and responded to incoming tickets to address support needs.
Education
Associate of Science - Telecommunications Systems Management
Florence Darlington Technical College
Florence, SC05.2012
Skills
- Excellent Written and Communication Skills
- Workday Reporting, HCM, Recruiting, BIRT,and Security
- Intimate Knowledge specific to Sonoco's Integrations, Business Processes, Centers of Excellence, and HR
- Experience with Workday Studio
Timeline
Specialist III – HR Technology
Sonoco Products Company
09.2015 - Current
IT Support Analyst
Roche Carolina
02.2010 - 04.2014
Associate of Science - Telecommunications Systems Management
Florence Darlington Technical College
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