Summary
Overview
Work History
Education
Skills
Certification
Work Authorization
Personal Information
Timeline
Generic

Charlie Harkin

Columbus,OH

Summary

Accomplished professional with a proven track record in the service industry, operations, and a rich tapestry of gig based jobs encompassing music production, audio software development, and visual artistry. Proficient in delivering top-tier customer service while adeptly navigating the complexities of the the service industry. Demonstrated ability to adapt to any service related role and collaborate seamlessly across diverse teams.


Beyond the realm of traditional work experiences, boasts an exceptional talent in music production, exhibiting expertise in composition, arrangement, and the technical nuances of mixing and mastering across various genres. Leveraging an innate creativity and technical acumen, adept at independently producing and promoting music projects, fostering a substantial following through online platforms.


Further enhancing this multifaceted skill set is a robust command of computer skills, spanning proficiency in diverse software and programming languages, coupled with an adeptness in troubleshooting and technical support. Exhibits a keen interest in audio software development, contributing to the creation and optimization of projects through expertise in coding, audio signal processing, and software design principles.


Complementing this technological prowess is a flair for visual artistry, boasting proficiency in diverse mediums, a keen eye for design aesthetics, and a robust portfolio of exhibited works. Proficient in graphic design software and adept at creating captivating visual artworks showcased alongside music productions.


Bringing together a blend of customer-centric professionalism, technical acumen, and a rich portfolio of creative expertise, seeking to contribute these diverse talents to a dynamic role that values innovation, technical proficiency, and a passion for creativity.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Patient Service Representative

Quantum Health
10.2021 - Current
  • Guided members through the healthcare industry, delivering exceptional customer service and fostering lasting relationships.
  • Provided comprehensive assistance with benefits, claims, provider selection, and authorization processes.

Operations Analyst

Lower.com
04.2021 - 10.2021
  • Conducted employment verifications, managed rate locks on loans, and collaborated with loan officers and processors to ensure seamless loan processes.
  • Created and managed operational databases to store and track data and maintain accurate information.
  • Supported supervisor and associated team members to maintain system functionality.

Team Member

Chick-fil-A, Inc.
12.2020 - 04.2021
  • Ensures guests receive correct food, taking orders, running orders to cars, & general upkeep.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Contributed to team success by completing jobs quickly and accurately.

Server

Scrambler Marie's
08.2019 - 04.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Line Cook

Applebee's
04.2019 - 08.2019
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Grill Cook

Bob Evans Restaurants
12.2018 - 04.2019
  • Cleaned and maintained kitchen equipment regularly.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Prepared food items such as meats, poultry, and fish for frying purposes.

Grill Cook

Average Joe's Pub & Grill
08.2018 - 10.2018
  • Cleaned and maintained kitchen equipment regularly.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Prepared food items such as meats, poultry, and fish for frying purposes.

Music Producer

CORDIUM
08.2016 - Current
  • Independently produced and composed dozens of tracks across various genres, showcasing expertise in music arrangement, mixing, and mastering.
  • Managed and promoted personal music projects through online platforms, amassing over 100,000 streams across all platforms
  • Created media assets for marketing campaigns of releases
  • Collaborated with performers and producers to determine and achieve desired sound for production.

Groundskeeper

Grief Bros. Corp
06.2016 - 08.2018
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Complied with safety regulations and procedures to prevent accidents and injuries on job sites.
  • Trimmed trees, bushes and shrubs to keep vegetation aesthetically pleasing.
  • Loaded and unloaded landscaping equipment and materials safely.

Sandwich Artist

Subway
09.2016 - 11.2016
  • Kept workplace clean and organized in line with restaurant policies.
  • Greeted guests, promoted specials, and took orders.
  • Prepared and presented food in compliance with health and safety guidelines.

Education

High School Diploma -

Olentangy High School
Lewis Center, OH
05.2018

Skills

Music Production:

  • Composition
  • Arrangement
  • Mixing
  • Mastering
  • Sound design
  • Music promotion/marketing
  • Knowledge of digital audio workstations (DAWs) such as Ableton Live, FL Studio, Logic Pro, etc
  • Understanding of musical theory and instrumentation

Computer Skills:

  • Proficiency in various software/tools (Microsoft Office, Adobe, and Google Tools)
  • Programming languages (Python and JavaScript)
  • Software troubleshooting and technical support
  • Familiarity with operating systems (Windows, macOS)

Audio Software Skills:

  • Coding languages (JavaScript, Python, and Max For Live)
  • Audio signal processing
  • Software design principles
  • Familiarity with audio programming libraries or frameworks (JUCE and P5)
  • Experience in creating plugins, effects, or audio applications

Visual Art Skills:

  • Proficiency in various art mediums (Adobe Photoshop, Blender)
  • Design aesthetics
  • Creative visualization
  • Knowledge of graphic design software (Adobe Photoshop, Blender)
  • Experience in creating and exhibiting visual artworks

Professional Skills:

  • Customer service
  • Data Entry
  • Account Updating
  • Information Security
  • Microsoft Office Suite
  • Store Maintenance
  • Problem-Solving Abilities
  • Process Optimization
  • Coordination
  • Problem Resolution
  • Active Listening
  • Critical Thinking

Certification

Driver's License

Work Authorization

Authorized to work in the US for any employer

Personal Information

Relocation: Anywhere

Timeline

Patient Service Representative

Quantum Health
10.2021 - Current

Operations Analyst

Lower.com
04.2021 - 10.2021

Team Member

Chick-fil-A, Inc.
12.2020 - 04.2021

Server

Scrambler Marie's
08.2019 - 04.2021

Line Cook

Applebee's
04.2019 - 08.2019

Grill Cook

Bob Evans Restaurants
12.2018 - 04.2019

Grill Cook

Average Joe's Pub & Grill
08.2018 - 10.2018

Sandwich Artist

Subway
09.2016 - 11.2016

Music Producer

CORDIUM
08.2016 - Current

Groundskeeper

Grief Bros. Corp
06.2016 - 08.2018

High School Diploma -

Olentangy High School

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Charlie Harkin