Jacquelene Cerra
Jacksonville,Arkansas
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
1
1
year of professional experience
Work History
Sales Representative
Purist Label
01.2024 - Current
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Music Producer
Bay Sound Records
06.2023 - 10.2023
- Enhanced artists'' creativity by providing expert guidance on song arrangements and production techniques.
- Streamlined studio sessions by effectively managing time and resources, ensuring projects were completed within deadlines.
- Increased album sales for clients by meticulously producing high-quality music that resonated with target audiences.
- Supported musicians in developing their unique sound through tailored production strategies and innovative ideas.
Education
GED -
Arkansas Adult Ed
Little Rock, AR03.2023
Skills
- Sales Forecasting
- Business Development
- Client Account Management
- Customer ServiceMu
- Social Media Promotion
- Music Theory
- Music Composition
- Client Relations
- Contract Negotiation
- Project Management
- Networking Abilities
- Music Production Software
- Performance Rights
- Copyright Knowledge
- Marketing Strategies
- Studio Management
- Music Editing
- Mentoring Artists
- Musical Composition
- Budget Development
Timeline
Sales Representative
Purist Label
01.2024 - Current
Music Producer
Bay Sound Records
06.2023 - 10.2023
GED -
Arkansas Adult Ed
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