Charlie Howard

Removing needles with aseptic techniques for donor comfort and sterile needle removal

Confirms each donors identity with their name and donor ID prior to needle removal.

Sanitizing all necessary surfaces to maintain a clean area for all procedures

Assists in documenting system alarms for plasma machinery and setting up machines in a way that is efficient and performed per manual instruction.

Creates a positive environment for the donor to feel comfortable and convenient in.

Maintains a stocked floor for all donations to be performed efficiently

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Responded to customer calls and emails to answer questions about products and services.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

• Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
• Incorporated multiple types of teaching strategies into classroom.
• Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
• Supported student physical, mental, and social development using classroom games and activities.