Charlie Jones
Business Administration,
Louisville,KY
Summary
Highly motivated and hardworking early high school graduate with a strong background in customer service, retail, and giving back to my community. Seeking an opportunity to contribute a strong work ethic to a dynamic workplace. Personable and able to build positive relationships with colleagues and customers, with a natural ability to navigate diverse environments, and handle conflicts professionally and diplomatically.
Overview
2
2
years of professional experience
Work History
Stocker/Replenisher
Kroger
11.2023 - 04.2024
- Ensured shelves were consistently stocked with fresh products, maintaining proper rotation and organization to optimize the customer experience.
- Maintained a clean, safe, and organized store environment, ensuring compliance with company standards and safety regulations.
- Provided excellent customer service, assisting shoppers with inquiries, locating products, and addressing concerns
- Collaborated with team members to replenish inventory and maintain proper stock levels in high-demand areas.
- Adapted to a fast-paced environment, handling multiple tasks while ensuring accuracy and efficiency in stocking.
Team Member
Firehouse Subs
08.2022 - 05.2023
- Delivered exceptional customer service in a fast-paced, high-volume restaurant, ensuring a positive dining experience for guests.
- Prepared and assembled made-to-order sandwiches with precision and attention to quality standards.
- Managed order fulfillment efficiently, including handling online, phone, and in-person orders, while ensuring timely service.
- Operated the cash register, processed payments, and assisted with loyalty program enrollments and promotions.
- Maintained a clean and organized work environment, including sanitizing food prep areas, restocking inventory, and following food safety protocols.
- Worked collaboratively with team members to handle rush periods, ensuring smooth operations and customer satisfaction.
- Assisted with opening and closing duties, including food prep, equipment cleaning, and cash handling procedures.
Timeline
Stocker/Replenisher
Kroger
11.2023 - 04.2024
Team Member
Firehouse Subs
08.2022 - 05.2023
Associates In Science -
Jefferson Community And Technical College
Louisville Male High School, Early Graduate
Skills
- Computer Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Google Workspace and basic database management),
- Social Media Expertise: Proficiency in leveraging platforms such as TikTok, Instagram, and Facebook for strategic content creation and audience engagement
- Design Skills: Experienced in graphic design for social media, including branding, layout design, and visual storytelling
Education
Associates In Science -
Jefferson Community And Technical College
Louisville, KYLouisville Male High School, Early Graduate
12.2024
References
Nikki Hulse – UBCF Executive Assistant and Network of Giving Manager
✉ Nikki@ubcf.org
📞 501-288-0545
Mitzi Buske – UBCF Shipping Coordinator
✉ mitzi@ubcf.org
📞 901-558-0149
Justin Willis–JCPS Coordinator Clothing Assistance Program, JCPS
✉ justin.willis@jefferson.kyschools.us
📞 502-439-8782
Caroline Johnson – Twisted Pink Executive Director
✉ info@twistedpink.org
📞 502-727-113
Volunteer Work
🌷
Twisted Pink | 2018 – Present
🎗️
United Breast Cancer Foundation | 2021-Present
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