Results-driven Operations Manager with a proven track record in streamlining processes and enhancing team productivity. Skilled in strategic planning, inventory management, and cost reduction, contributing to improved operational efficiency.
Overview
16
16
years of professional experience
Work History
FC Operations Manager
Staples, Inc
Atlanta, Ga
06.2025 - Current
Streamlined daily operations to enhance team efficiency and workflow consistency.
Implemented inventory management practices to ensure optimal stock levels and reduce waste.
Coordinated scheduling for staff to meet operational demands and improve service delivery.
Assisted in training new employees on standard operating procedures and best practices.
Outbound Operations Manager
HD Supply
Forest Park, GA
07.2021 - 06.2025
Streamlined outbound logistics processes to enhance delivery efficiency and customer satisfaction.
Coordinated cross-functional teams to optimize supply chain operations and reduce delays.
Implemented inventory management systems, improving accuracy in stock levels and order fulfillment.
Mentored junior staff on best practices for operations and compliance standards.
Analyzed performance metrics to identify areas for operational improvements and cost savings.
Collaborated with vendors to negotiate favorable shipping rates, reducing overall transportation costs.
Led project initiatives aimed at increasing throughput in outbound shipping activities through process innovation.
Established productive relationships with carriers, negotiating contracts for cost-effective transportation solutions.
Implemented warehouse management system, increasing accuracy in inventory control and order fulfillment.
Enhanced outbound operations efficiency by streamlining processes and optimizing workflow.
Contributed to strategic planning meetings, providing insights on current challenges and opportunities for growth within the organization''s outbound operations division.
Ensured timely resolution of customer issues related to shipments, fostering positive feedback on company responsiveness and service quality levels.
Assisted in budget development and cost-management efforts, maintaining optimal financial performance of outbound operations.
Increased on-time delivery rates with effective route planning and carrier coordination.
Optimized staff scheduling based on workload analysis to achieve desired productivity targets while minimizing labor costs.
Coordinated cross-functional teams to address operational bottlenecks and improve overall efficiency.
Outbound Leader
Newell Rubbermaid
Atlanta, GA
03.2010 - 07.2021
Oversaw outbound operations, ensuring timely dispatch of products to retailers and distributors.
Developed and implemented process improvements, enhancing efficiency in order fulfillment and shipping methods.
Managed inventory levels and coordinated logistics to minimize delays and improve service quality.
Led cross-functional teams in addressing operational challenges, driving solutions for customer satisfaction.
Trained and mentored staff on best practices for outbound procedures, fostering a culture of continuous improvement.
Implemented safety protocols within the department, ensuring compliance with regulations and reducing workplace incidents.
Achieved on-time delivery targets consistently by closely monitoring schedules and addressing any potential delays proactively.
Improved warehouse efficiency by optimizing outbound processes and implementing new strategies.
Conducted regular audits of outbound procedures to identify areas for improvement and implement necessary changes.
Developed strong relationships with shipping carriers for better service and cost savings.
Shift Lead – FC Operations (Outbound & Inventory) at Flipkart India Private LimitedShift Lead – FC Operations (Outbound & Inventory) at Flipkart India Private Limited