Charlie Miska
Loveland,CO
Summary
Dynamic leader with a proven track record at Subway, adept in fostering high-efficiency teamwork and leveraging leadership skills to boost productivity. Excelled in problem-solving and positive work culture development, significantly enhancing customer satisfaction and staff performance. Skilled in communication and multi-tasking, always pushing myself to perform above what is being asked of me.
Overview
7
7
years of professional experience
Work History
Production Lead
Nutrition Service
03.2024 - Current
- Made sure that food products were produced on time and are of good quality.
- Orderd food for my kitchen and 4 others. Organizing and cooking that food and sending it out daily so other kitchens can preform daily cooking tasks.
- Managed a team of production workers, ensuring timely completion of tasks and adherence to safety protocols.
- Used problem-solving and issue-resolution skills to promptly and successfully address kitchen and coworker problems.
- Maintained organized work area by keeping kitchen clean and keeping products in easy to find locations
- Improved production efficiency by streamlining processes and implementing effective team work
- Oversee all kitchen work and delegated staff so task are completed as efficiently and safe possible
- Worked to create an overall positive work culture to keep staff happy and productive
Assistant Manager
Subway
06.2018 - 02.2024
- Maintained a clean, safe, and organized store environment to enhance the customer and staff experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
General Manager
Subway
12.2022 - 03.2023
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers to assist lower-level employees and maintain excellent customer service.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Developed and implemented strategies to increase sales, efficiency and overall teamwork
Education
High School Diploma -
Mountain View High School
Loveland, COSkills
Leadership skills
Delagation
Problem solving
Teamwork skills
Positive work attitude
Multi-tasking
Communication
High efficiency teamwork
Timeline
Production Lead
Nutrition Service
03.2024 - Current
General Manager
Subway
12.2022 - 03.2023
Assistant Manager
Subway
06.2018 - 02.2024
High School Diploma -
Mountain View High School
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