Charlie Neal
Phoenix,AZ
Summary
Passionate about data analytics and quality analysis with a proven track record of success in the automotive and financial technology industries. Seeking to expand knowledge and apply it in new and exciting ways. Equipped with a strong foundation in analytical thinking, teamwork, and problem-solving to tackle any challenge. Quick learner and adept at applying data analysis techniques and tools such as Excel and SQL. Ready to utilize and further develop these skills in a new role. Eager to contribute to team success and committed to continuous learning and growth, making me an asset to any organization.
Overview
11
11
years of professional experience
Work History
Senior Client Data Contribution Analyst
Early Warning Services
08.2021 - Current
- Managed 20 - 30 validations simultaneously with various financial institutions to ensure the data within a consortium database is both accurate and complete.
- Work with financial institutions to remediate all data within consortium database as necessary.
- Work with financial institutions to ensure they contribute all necessary data and that it is processed correctly within the consortium database.
- Collaborate with peers on enhancing code used within the data quality validations.
- Monitor Tableau report to look for abnormalities and, if needed, investigate the reasoning behind the abnormality.
- Executed shell scripts to construct data for validations
- Train employees to analyze data, oversaw their work, and assigned projects to teammates.
- Ensure analysts on team provided updates on projects and assist as appropriate to ensure analyst complete projects on time.
- Monitor progress of validations within the team and offload as needed to ensure the projects are completed in a timely manner.
- Authored Salesforce reports to monitor projects.
- Utilize Tableau Prep to pull necessary data for remediation work with financial institution.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Developed comprehensive training materials for new analysts, improving onboarding efficiency.
- Evaluated staff performance and provided coaching to address inefficiencies.
Data Quality Analyst
Early Warning Services
04.2019 - 08.2021
- Managed 20-30 projects simultaneously with various financial institutions to ensure the data within a consortium database was both accurate and complete.
- Monitored Tableau report to look for abnormalities and, if needed, investigate the reasoning behind the abnormality.
- Executed shell scripts to construct data for validations.
BI/Data Analytics Developer
General Motors
01.2018 - 02.2019
- Developed reports in Cognos version 11 for business that were then used by the government to monitor recalls.
- Participated in requirements analysis and communicating with business to ensure the understanding of business needs.
- Regular demos to business to ensure their needs and wants were met.
- Authored mapping documents that were used by the business to understand report logic.
- Created testing data as needed for unit testing.
- Validated data after data migration and functionality of reports after deployment.
- On-call support for reports.
- Adapted quickly to new technologies and programming languages, enhancing overall team productivity.
- Worked closely with clients to gather requirements and translate them into technical specifications for implementation.
- Translated customer requirements into written use cases.
- Estimated work hours and tracked progress using Scrum methodology.
ETL Developer
General Motors
06.2015 - 11.2018
- Developed DataStage jobs in versions 9.1 and 11.3 for an application used to monitor recalls.
- Authored and maintained data mapping documents and data flow diagrams to help business and co-workers understand the logic and data movement.
- Regular demos to business to ensure their needs and wants were met.
- Wrote shell scripts and created batch jobs that were automated to update data without manual intervention.
- Participated in data migration and data validation.
- Participated in Change Requests as asked for by business.
- On-call support for the application.
- Wrote SQL queries using Oracle 11g, Oracle 12c, and Toad for the application used to monitor recalls.
- Developed and deployed unit testing code.
- Worked with Quality Assurance to help ensure deadlines were met and products were delivered on time.
- Executed DataStage jobs as needed during SIT & UAT testing and explained logic of the jobs to analyze behavior of data and determine bugs.
- Explained upstream and downstream data movement.
- Worked with Quality Assurance to develop, perform, and close out test cases.
- Collaborated with Quality Assurance, upstream systems, and downstream systems during End to End and regression testing.
- Increased data accuracy by implementing thorough validation checks and error-handling mechanisms.
Graduate Teaching Assistant
Northern Arizona University
08.2013 - 08.2015
- Quantitative Reasoning primary instructor for two classes of 36 students while attending school for graduate studies.
- Prepared lecture, graded, and provided office hours and tutoring to students as needed.
- Ran labs designed to provide additional support for students in Quantitative Reasoning and other lower-level math courses.
- Ensured tutors that were hired were helping students as expected, opening the lab in the morning, and shutting down the lab upon closure.
- Proctored placement tests and exams for math students.
- Enhanced student comprehension by incorporating visual aids and real-world examples into lectures.
- Checked assignments, proctored tests and provided grades according to university standards.
- Documented attendance and completed assignments to maintain full class and student records.
- Mentored students through office hours and one-on-one communication.
- Enhanced student engagement by developing interactive teaching methods.
Education
Master of Science - Mathematics Education
Northern Arizona University
Flagstaff, Arizona05.2015
Bachelor of Science - Mathematics
Texas A&M University - Commerce
Commerce, Texas05.2013
Skills
- Adaptive Learner, Self-motivated, Communication, Time Management, Team Collaboration and leadership, Attention to Detail, Problem-solving, Empathetic, Desire to Learn, Analytical Thinking, Critical Thinking
- Microsoft Office (Word, PowerPoint, Excel, Visio, SharePoint, Teams, OneNote, Skype, TFS)
- Databases (Oracle SQL, SQL Server, MS Access, Teradata)
- UNIX, WinSCP, PuTTY, Shell Scripts
- ALM,SDLC, Agile, Waterfall
- IBM DataStage, IBM Cognos, Tableau, Tableau Prep
- Salesforce, Jira, Confluence, ServiceNow, Workday
Awards
- Excellence in IT Award (General Motors): In recognition of your efforts to go above and beyond the call of duty to delight our business partners and customers, deliver exceptional results and provide breakthrough innovation.
- Recognition (General Motors): In recognition for an excellent performance and professional dedication during the business continuity annual validation.
- Recognition (General Motors): Diligently and proactively worked to ensure the test team had all the data they needed to do testing and continue to support the entire GFAM team with leadership and quality. Begins the problem-solving process and remains connected to issues throughout their lifespan. Always searches for a deeper understanding of our application, our integration points, and how data moves in GFAM. Always reliable and accountable to lend a helping hand or help others solve issues.
Timeline
Senior Client Data Contribution Analyst
Early Warning Services
08.2021 - Current
Data Quality Analyst
Early Warning Services
04.2019 - 08.2021
BI/Data Analytics Developer
General Motors
01.2018 - 02.2019
ETL Developer
General Motors
06.2015 - 11.2018
Graduate Teaching Assistant
Northern Arizona University
08.2013 - 08.2015
Bachelor of Science - Mathematics
Texas A&M University - Commerce
Master of Science - Mathematics Education
Northern Arizona University
Similar Profiles
Inna MartinInna Martin
Settlement Operations Lead at Early Warning Services, LLCSettlement Operations Lead at Early Warning Services, LLC
Tom TullochTom Tulloch
Senior Director, Business Development at Early Warning Services LLCSenior Director, Business Development at Early Warning Services LLC
Daniel Di CarloDaniel Di Carlo
Product Security Analyst at Early Warning ServicesProduct Security Analyst at Early Warning Services