Charlie Owens
Philadelphia,PA
Summary
Dynamic professional with a background in customer service and safety monitoring at Lynam's Amusements. Expertise in equipment operation and compliance with safety protocols, ensuring seamless ride operations. Proven track record of enhancing guest experiences through effective communication and problem resolution. Committed to teamwork and adaptability in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Ride Operator /Game Booth Attendant
Lynam's Amusements
05.2020 - Current
- Ensured guest safety by operating rides in compliance with protocols.
- Provided exceptional customer service by assisting guests with ride instructions.
- Maintained smooth guest flow by monitoring ride operations consistently.
- Conducted routine safety inspections on rides before each operating session.
- Collaborated with team to effectively manage ride queues and guest experiences.
- Resolved guest inquiries and issues promptly to enhance satisfaction.
Sales Associate
Rite Aid
11.2023 - 03.2025
- Achieved high customer satisfaction by promptly addressing inquiries and resolving issues.
- Ensured inventory accuracy through thorough stock checks and timely replenishment.
- Enhanced team performance by training new associates on sales techniques and policies.
- Increased product visibility and sales through effective execution of promotional displays.
- Maintained accurate cash register operations, balancing drawers at the end of each shift.
- Organized merchandise displays to enhance store appeal and engage customers.
Education
No Degree -
Kensington Creative & Performing Arts High School
Philadelphia, PASkills
- Customer service
- Equipment operation
- Safety monitoring
- Emergency evacuation procedures
- Ticket collection
- Ride operations
- Safety procedures
- Emergency procedures
- Flexible schedule
- Ride loading and unloading
- Excellent communication
- Flexibility
- Active listening
Languages
Spanish
Limited Working
Timeline
Sales Associate
Rite Aid
11.2023 - 03.2025
Ride Operator /Game Booth Attendant
Lynam's Amusements
05.2020 - Current
No Degree -
Kensington Creative & Performing Arts High School