Charlie Petersen
Summary
Dynamic professional with a proven track record in customer service and logistics, notably at Premier Glazier Beer And Beverage. Excelled in loading and unloading, minimizing damage and optimizing space, while providing exceptional customer service. Skilled in organization and manual labor, consistently upholding safety standards. Demonstrated ability to enhance customer satisfaction and loyalty through effective problem-solving and professional demeanor.
Overview
3
3
years of professional experience
Work History
Driver Helper
Premier Glazier Beer And Beverage
06.2024 - Current
- Unload trucks efficiently, minimizing damage to goods and optimizing space utilization.
- Exhibit good attendance, work habits, and willingness to learn job functions.
- Lift and carry packages weighing up to 50 pounds.
- Uphold company values through excellent customer service
- Follow workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
Customer Service Representative
Home Depot
01.2024 - 06.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Organized and fulfilled large online pick-up and delivery orders.
Produce Associate
Fareway Grocery
03.2021 - 07.2023
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
- Assisted with weekly inventory counts.
- Pleasantly greeted customers and provided prompt and courteous service.
- Completed prep work on pre-packaged vegetables and fruits.
Education
High School Diploma -
Lewis Central Senior High School
Council Bluffs, IA05.2024
Skills
- Customer Service
- Communication
- Dedicated work ethic
- Organization
- Perfect driving record
30 Hour OSHA Card
Completed program through Iowa Western Community College under the Construction Management Module.
Timeline
Driver Helper
Premier Glazier Beer And Beverage
06.2024 - Current
Customer Service Representative
Home Depot
01.2024 - 06.2024
Produce Associate
Fareway Grocery
03.2021 - 07.2023
High School Diploma -
Lewis Central Senior High School
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