Charlie Phariss

Wait Staff Member/Restaurant Hostess/Kitchen Hand

Jrs Chophouse B&B

08.2022 - Current

Bussed and reset tables to keep dining room and work areas clean.
Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
Received numerous positive reviews from customers on online platforms, contributing to an increase in repeat business for the restaurant.
Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
Helped maintain inventory levels by accurately recording stock usage and communicating needs to management.
Cultivated warm relationships with regular customers.
Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Promptly addressed customer complaints or issues, resulting in increased guest satisfaction rates.
Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
Assisted in the creation of visually appealing table settings and dining room layouts for special occasions and events.
Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
Assisted in training new waitstaff members, fostering a team-oriented work environment.
Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
Participated in regular staff meetings and contributed ideas for improving overall service efficiency and guest satisfaction levels.
Established rapport with regular customers through personalized service and genuine interest in their dining experiences.
Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
Assisted in food preparation as directed while following instructions to meet specific dietary needs.