Charlie Robertson
Paradise Valley,AZ
Summary
Long-serving caregiver with extensive experience, skilled in individualized care planning and patient advocacy. Proven ability to enhance social skills and emotional well-being through compassionate support. Certified in CPR/AED, CPI, and First Aid, adept at utilizing assistive technology to empower clients. Strong collaborator, fostering trust with families and healthcare professionals to ensure comprehensive care. Skilled in providing compassionate and effective care, maintaining focus on safety and individualized attention. Known for strong teamwork, adaptability, and reliability in dynamic environments. Proficient in developing care plans, managing daily activities, and fostering positive and inclusive atmosphere. I can bring all of the positive attributes to any career and am looking forward to trying something new. I'm excited to learn and extremely grateful for the opportunity.
Overview
6
6
years of professional experience
Work History
Caregiver, Special Needs
AZA United
11.2023 - Current
- Developed individualized care plans to promote physical and emotional well-being of clients.
- Assisted clients with daily living activities, enhancing independence and quality of life.
- Monitored behavioral patterns and communicated effectively with families and healthcare professionals.
- Implemented therapeutic strategies to improve social skills and reduce anxiety in clients.
- Trained new caregivers on best practices for supporting individuals with special needs.
- Advocated for client needs during team meetings, ensuring comprehensive support services were provided.
- Evaluated progress toward care goals, adjusting strategies to meet changing client requirements.
- Prepared meals and snacks and fed clients.
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Ensured timely administration of medications and treatments as prescribed by medical professionals.
- Developed strong crisis management skills, working proactively to diffuse challenging situations and maintain a calm, supportive environment for special needs individuals.
- Promoted a safe, nurturing environment by diligently monitoring clients'' health and wellbeing.
Sales Associate Assistant
Universal Financial Strategies
08.2025 - 11.2025
- Developed and maintained strong client relationships to enhance customer loyalty and retention.
- Collaborated with team members to streamline sales processes and improve operational efficiency.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Conducted research on investment opportunities to assist in portfolio management decisions.
- Facilitated new client onboarding process and investment account setup.
- Maintained accurate records of incoming calls, messages, and correspondence for efficient information flow.
- Developed standard operating procedures for daily tasks, improving workflow efficiency across the department.
- Answered phone promptly and directed incoming calls to correct offices.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Maintained confidentiality of information regarding clients and company.
- Assisted with planning and acquiring materials needed for office events and seminars for smooth execution.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
Lead Tutor
Lexie's Voice Foundation
08.2023 - 08.2025
- Developed individualized lesson plans to address diverse learning needs of students.
- Mentored junior tutors, enhancing instructional strategies and fostering professional growth.
- Implemented assessment tools to evaluate student progress and adapt teaching methods accordingly.
- Collaborated with educational staff to create inclusive learning environments for all students.
- Analyzed data to identify trends in student performance, informing curriculum adjustments.
- Advocated for student needs within the foundation, driving initiatives for program improvement.
- Participated in ongoing professional development opportunities to remain current on best practices within the field of education support services.
- Evaluated student progress regularly through formative assessments, providing timely feedback on strengths and areas for improvement.
- Assisted in curriculum development to improve student understanding and overall performance.
- Promoted a positive learning environment by fostering open communication and collaboration among students.
Paraprofessional
Scottsdale Unified School District
01.2020 - 05.2023
- Assisted teachers in developing individualized education plans for students with diverse learning needs.
- Supported classroom management by implementing behavior intervention strategies to enhance student engagement.
- Facilitated small group instruction, reinforcing key concepts and ensuring understanding among learners.
- Collaborated with special education staff to track student progress and adapt instructional methods accordingly.
- Utilized assistive technology tools to empower students with disabilities in achieving academic goals.
- Contributed to curriculum development by providing insights on effective teaching practices based on classroom observations.
- Mentored new paraprofessionals, sharing best practices for supporting students' educational experiences effectively.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Education
High School Diploma -
Chaparral High School
Scottsdale, AZ05-2019
Skills
- Team collaboration
- Compassion and empathy
- Sensory integration
- Assistive technology
- Problem-solving
- Multitasking and organization
- Documentation and reporting
- Patient advocacy
- Individualized care planning
- Certified in CPR/AED
- Autism spectrum
- Fast learner
- Inventory replenishment
- Flexibility and adaptability
- Professional and mature
Timeline
Sales Associate Assistant
Universal Financial Strategies
08.2025 - 11.2025
Caregiver, Special Needs
AZA United
11.2023 - Current
Lead Tutor
Lexie's Voice Foundation
08.2023 - 08.2025
Paraprofessional
Scottsdale Unified School District
01.2020 - 05.2023
High School Diploma -
Chaparral High School