Work alongside a strong team of motivating individuals to ensure artistry to various climbing events and protocol
Communicate the importance of the gym’s protocol without dismaying new-comers
Continue to learn the systems of the gym as to move freely in every situation
Speak with dissatisfied customers to practice my innate ability to find a common ground
Help refocus the team if a tough situation arises by reminding people of shared values and channel motivation towards these values
Educator/Sales Representative, Team Lead
Good Vibrations
07.2023 - 10.2023
Encouraged the team with an uplifting attitude and helped customers feel free from judgment
Provide customers with knowledge of products including safety protocol
Extended my knowledge about each product to be able to recommend products unique to each customer
Managed incoming shipments and cycle counting along with general maintenance of the store
Ensured proper opening and closing protocol, including lock up and cash count.
Automotive Technician/Head Customer Service Advisor
Jiffy Lube
02.2023 - 06.2023
Guide a team to evaluate vehicle condition, sampling all applicable lubricants
Review conditions with customers, answer any questions. Advise what services should be done in the order of most vitality while educating the customer on the importance of each service
Maintained communication with staff members for safety/quality assurance
Verified torque specifications and replaced anything that was removed or missing upon arrival
Client Representative/Event Manager
Elevation Charity Events
11.2021 - 01.2023
Obtained proven marketing strategies that underscored my innate ability to connect and communicate with the client, and with this skill, increased the number of daily donations to assist an inspirational non-profit organization
Emphasized the quality of a product to ensure that the customer appreciated the value of their expenditure
This product is a nation wide focus on anti-bullying, mental health awareness and constructing a foundation of virtuous habits that will follow at-risk youths into adulthood as they become positive members of society
Successfully ameliorated tensions created by cynics while maintaining a positive attitude.
Camp Counselor
Ocean Beach Surf and Skate
05.2022 - 08.2022
Demonstrated patience and enthusiasm for the well-being of the youth in San Diego by teaching them initiative to become better skateboarding athletes
Encouraged long-lasting bonds between campers with group activities, peer encouragement, and teaching self-empowerment to overcome daunting new tricks
Kept campers motivated with a proper balance of disciplined improvement and enthusiasm for the sport
Ameliorated any concerns from parents by upholding safety measurements (i.e helmets, elbow and knee pads, as well as safe falling techniques) and displaying attentiveness
Education
Associate in Arts - Physics Concentration
Bunker Hill Community College
Boston, MA
12.2024
Fine Arts Studies -
San Diego City College
San Diego, CA
12.2022
Skills
Verbal and written communication
Conflict resolution
Project management
Relationship building
Critical thinking
Attention to detail
Timeline
Youth Programs and Operations Associate
Bouldering Project
01.2024 - Current
Educator/Sales Representative, Team Lead
Good Vibrations
07.2023 - 10.2023
Automotive Technician/Head Customer Service Advisor