Charles Shifrin
SOUTHBOROUGH,MA
Summary
Motivated and versatile with years of experience in a variety of customer facing roles. Demonstrated success in event planning, customer service, and problem solving through a variety of fundraising initiatives and youth engagement roles. Eager to learn from like-minded professionals who strive to make a difference in the lives of others.
Overview
10
10
years of professional experience
Work History
Fan and Youth Engagement
Boston Red Sox
03.2025 - Current
- Execute pre- and in-game activations for Red Sox Kids Nation, Red Sox Nation, Student 9s, and other fan programs to enhance the game-day experience.
- Cultivated positive interactions with attendees by delivering exceptional and responsive service.
- Set up, operate, and break down Red Sox Showcase events in diverse venues across New England.
- Support Theme Nights and Autograph Alley, managing lines and engaging fans. Working effectively in fast-paced enviornments.
St. Marks Summer: Challenge Course Specialist
St. Mark's Summer
06.2025 - 08.2025
- Facilitated challenge course and team-building activities for campers ages 4–14, emphasizing leadership, communication, and trust.
- Designed and delivered age-appropriate lesson plans, adapting to weather and group needs to maximize participation.
- Monitored equipment and enforced safety protocols to minimize risk during daily activities.
- Partnered with fellow counselors to foster an inclusive, positive camp environment for campers of all abilities.
- Organized supplies and kept program areas clean and ready through regular inspections and maintenance requests.
- Performed as camp mascot during events to boost energy and engagement.
St. Mark’s Strong Start: Summer Orientation Leader
St. Mark's School
07.2024 - 07.2024
- Led recreational programming (sports, arts, team-building) to help new students connect and feel welcomed.
- Coached social skills, conflict resolution, and collaboration to build confidence and group cohesion.
- Coordinated with fellow leaders and staff to deliver a well-organized, student-centered orientation experience.
- Fostered an inclusive environment where all students felt supported, regardless of background or ability.
Head Coach: Boston Redsox Baseball Summer Camps
The Headfirst Companies
06.2023 - 08.2023
- Coached youth athletes, reinforcing fundamentals while instilling discipline, teamwork, and sportsmanship.
- Mentored players to build confidence and a positive team culture on and off the field.
- Created a growth-oriented learning environment that emphasized effort, perseverance, and respect.
Parking Attendant: LIV Golf Boston
Country Club Services
09.2022 - 09.2022
- Succeeded in a fast-paced environment during a very busy event.
- Provided exceptional customer service by promptly greeting and assisting guests with their vehicles.
- Collaborated with team members to coordinate the smooth flow of traffic in the parking area.
- Demonstrated strong problem-solving skills by efficiently resolving guest concerns or complaints related to parking services.
- Utilized excellent communication skills when interacting with guests, providing clear directions or instructions regarding parking procedures.
Umpire
Southborough Little League
04.2016 - 09.2020
- Enforced rules and regulations of the game to ensure fair play and maintain a safe playing environment.
- Made accurate and timely calls on balls, strikes, fouls, and other game situations.
- Effectively communicated with coaches, players, and spectators to address questions or concerns.
- Demonstrated strong decision-making abilities in fast-paced game situations.
Education
High School Diploma -
St. Mark's School
06.2025
Economics
Boston College
05-2029
Skills
- Event Planning and Management
- Leadership
- Customer service
- Teamwork and collaboration
- Problem-solving
- Effective Communication
Accomplishments
President and Co-founder of Shifstrong ALS Foundation. A newly established foundation which will maximize my impact in the ALS community, building off of years of fundraising. In the past, I have fundraised for ALS ONE through many different athletic events creating lasting memories and raising over $100,000 for ALS.
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
St. Marks Summer: Challenge Course Specialist
St. Mark's Summer
06.2025 - 08.2025
Fan and Youth Engagement
Boston Red Sox
03.2025 - Current
St. Mark’s Strong Start: Summer Orientation Leader
St. Mark's School
07.2024 - 07.2024
Head Coach: Boston Redsox Baseball Summer Camps
The Headfirst Companies
06.2023 - 08.2023
Parking Attendant: LIV Golf Boston
Country Club Services
09.2022 - 09.2022
Umpire
Southborough Little League
04.2016 - 09.2020
High School Diploma -
St. Mark's School
Economics
Boston College
Honors-Awards
Difference Maker Award: 2023, Difference Maker Award: 2024, The Association of St. Mark's School Prize, Boston Red Sox Monster Service Award: May 2025