Charlie Sorge
Loris,South Carolina
Summary
Detail-oriented professional with a background in automotive detailing, factory work and restaurant experience all focused on customer service by exceeding client expectations through meticulous attention to detail and effective listening and relationship building. Proven ability to manage time efficiently while maintaining high standards of quality and safety in fast-paced environments.
Overview
30
30
years of professional experience
Work History
Auto Detailer
Self
01.1999 - Current
- Cleaned and polished vehicles to enhance overall appearance and customer satisfaction.
- Applied specialized cleaning products and techniques for various vehicle surfaces.
- Operated detailing equipment, ensuring proper use and maintenance for optimal performance.
- Assisted in organizing workspace to maintain efficiency and safety standards.
- Demonstrated adaptability by quickly learning new procedures in fast-paced environment.
- Maintained a positive attitude while interacting with customers, fostering a welcoming atmosphere.
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Exceeded client expectations by paying close attention to detail and promptly addressing any concerns or issues, resulting in a strong reputation for excellence within the community.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Conducted thorough inspections of vehicles before and after detailing to ensure complete customer satisfaction.
Production Worker
Corning Incorporated
08.2011 - 06.2025
- Operated machinery to ensure efficient production flow and adherence to safety standards.
- Collaborated with team members to optimize workflow and improve overall productivity.
- Inspected finished products for quality assurance, maintaining high standards of accuracy.
- Trained new employees on equipment usage and safety protocols, fostering a safe work environment.
- Assisted in troubleshooting equipment issues, minimizing disruptions in the production process.
- Resolved issues quickly to maintain productivity goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Managed inventory levels to prevent production delays.
Cook
Central Restaurant
07.1995 - 07.2010
- Prepared diverse menu items while ensuring high standards of food safety and hygiene.
- Trained and mentored junior kitchen staff to enhance culinary skills and efficiency.
- Developed new recipes that improved customer satisfaction and dining experience.
- Oversaw daily kitchen operations, maintaining smooth workflow during peak hours.
- Collaborated with suppliers to source fresh ingredients, optimizing cost and quality.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Communicated closely with servers to fully understand special orders for customers.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
Education
GED -
Corning Painted Post West High
Painted Post, NY06-1992
Skills
- Automotive detailing
- Telephone etiquette
- Relationship building
- Supply inventory tracking
- Customer service
- Interior and exterior cleaning
- Task prioritization
- Hospitality and accommodation
- Conscientious and Detail-oriented
- Productivity and time management
- Sales techniques
Timeline
Production Worker
Corning Incorporated
08.2011 - 06.2025
Auto Detailer
Self
01.1999 - Current
Cook
Central Restaurant
07.1995 - 07.2010
GED -
Corning Painted Post West High