Charlie Whapham
Columbus,OH
Overview
5
5
years of professional experience
1
1
Certification
Work History
Director of Personal Training
Esporta
08.2023 - Current
- Was Ranked #1 In the company for the month of october for productivity.
- Developed strategies for motivating employees to maximize performance and customer satisfaction.
- Supervised and managed personal training employees.
- Completed body composition tests, identified optimal fitness strategies and developed meal plans to maximize training success.
- Hired and recruited new team members to expand offerings and meet customer demands.
- Grew customer base by generating 25 new appointments per week and maintaining a closing percentage of over 50%
Operations Supervisor
ODW Logistics
05.2023 - 08.2023
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Operated WMS to organize and store Inbound and outbound Shipments
- Encouraged and promoted ideas aligned to business needs and benefits.
Assistant Manager
Swimsafe Pool Management
05.2019 - 08.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Completed regular water balance checks and adjusted pool chemicals as needed
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and improve safety of the facility
Education
Bachelor of Arts - Business Administration Specialization: Operations
The Ohio State University
Columbus, OH05.2023
Skills
- Marketing
- Event Coordination
- Client Relationships
- Team Recruitment and Development
- Fitness Program Development
- Revenue Growth
- Strength Training
Certification
- ACSM Certified Personal Trainer
- Licensed Lean 6 Sigma Green Belt
Timeline
Director of Personal Training
Esporta
08.2023 - Current
Operations Supervisor
ODW Logistics
05.2023 - 08.2023
Assistant Manager
Swimsafe Pool Management
05.2019 - 08.2021
Bachelor of Arts - Business Administration Specialization: Operations
The Ohio State University