Summary
Overview
Work History
Education
Skills
Certification
Notableaccomplishments
Career Overview
References
Timeline
Generic

LARS-ERIC BROWN II

Orlando,FL

Summary

Enthusiastic and hardworking professional with a motivational and hands-on approach. Assertive and focused to adapt to changing circumstances and lead facility training operations into the future by capitalizing on emerging demands.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Director of Personal Training

ProResults
10.2023 - Current
  • Increased client satisfaction by developing personalized fitness plans tailored to individual needs and goals.
  • Overseeing the growth and development of the personal training department
  • Developed strong relationships with clients, fostering trust and commitment to their personal fitness journey.
  • Conducted regular performance evaluations for personal trainers, identifying areas for improvement and providing targeted coaching.
  • Evaluated member feedback and implemented improvements based on suggestions, leading to enhanced program offerings and client experiences.
  • Hired and recruited new team members to expand offerings and meet customer demands.
  • Set monthly goals and quotas.
  • Assisted in the hiring process for new personal trainers, ensuring the right fit for the team and maintaining high standards of service delivery.
  • Established partnerships with local businesses to promote community involvement outside of the gym setting.
  • Maintained a safe training environment by enforcing gym rules and regulations while promoting proper exercise techniques.
  • Completed body composition tests, identified optimal fitness strategies and developed meal plans to maximize training success.
  • Provided exceptional customer service by addressing member inquiries promptly and effectively resolving any issues or concerns that arose during their fitness journey.
  • Streamlined scheduling processes for personal training sessions, improving efficiency and client satisfaction.
  • Stayed up-to-date with industry trends through continued education courses, sharing knowledge with staff to maintain cutting-edge programming offerings within the facility.

Business Owner & Entreprenuer

Program Design by LBS
11.2011 - 11.2015
  • Obtained long-term clients using networking and social media marketing
  • Used nutritional/medical knowledge to create personalized plans
  • Provided flexible and effective training programs based on individual needs
  • Effectively communicated with clients using medical and health terminology to build lasting relationships
  • Kept detailed records to operate business efficiently and maximize results.

Trainer & Manager

Fit Together
08.2009 - 10.2011
  • Worked to obtain and maintain clients in a private personal training studio
  • Responsibilities included appointment setting, bookkeeping, maintenance, and customer service
  • Provided a top-notch experience with expertise in strength and flexibility training, resistance training, rehabilitation, and cardiovascular improvement
  • Consistently acquired 1-2 new clients per month.

Traveling General Manager

Custom Built
09.2007 - 07.2009
  • Managed a growing company of certified, subcontracted personal trainers
  • Traveled to gyms around the US to develop personal training programs
  • Trained a full staff of managers and employees on sales, service standards, and leadership
  • Specialized teaching included safe equipment handling, proper execution, effective client/trainer communication, and valuable use of feedback
  • Consistently upheld sales and hiring standards and quotas.

Area General Manager

LA Fitness
09.2004 - 11.2007
  • Successfully lead staff in a fast-paced, sales-based work environment
  • Met and exceeded sales deadlines and quotas
  • Responsible for the development and growth of 8 other managers.

Education

Valencia Community College
Orlando, FL
01.2000

Colonial High School
Orlando, FL
01.1999

Skills

  • Nutrition counseling
  • Team Management
  • Customer Relationship Management
  • Recruitment and hiring
  • Client Relationships
  • Strength training
  • Functional Training
  • Staff Training
  • Scheduling Coordination
  • Fitness assessment
  • Injury Prevention
  • Team Bonding
  • Body composition analysis
  • Customer Retention Strategies
  • Client Engagement
  • Personal training and coaching

Certification

  • Personal Training certification through "Expert Ratings"
  • Trained in CPR
  • Group Exercise certification
  • 1,000+ hours of rehabilitation training for all ages

Notableaccomplishments

  • Program Design by LBS Introduced the PT methodology of muscle confusion into personalized plans allowing clients to train more independently
  • Fit Together Achieved the highest rate of returning clients who had successfully completed their previous program
  • Custom Built First General Manager to exceed sales quota in the first city on the job
  • LA Fitness Top 3 in the US in Sales Production each year
  • Promoted to General Manager in less than 90 days

Career Overview

I am seeking a position that will allow me to utilize my client retention, cold calling, customer service and health and medical background to contribute to a growing company. The ideal environment would be exciting, fast paced where teamwork is a focal point and advancement is nurtured. I strive to exceed the expectations of my employer, and ultimately be an asset to any organization I'm apart of.

References

  • Sara Robbins, Licensed Real Estate Broker's Assistant, 407.587.9085
  • Kim Freeman, CEO of Freeman Formula, 315.254.3186
  • Ian Wang, Telecommunications Supervisor, 917.396.0786

Timeline

Director of Personal Training

ProResults
10.2023 - Current

Business Owner & Entreprenuer

Program Design by LBS
11.2011 - 11.2015

Trainer & Manager

Fit Together
08.2009 - 10.2011

Traveling General Manager

Custom Built
09.2007 - 07.2009

Area General Manager

LA Fitness
09.2004 - 11.2007

Valencia Community College

Colonial High School
LARS-ERIC BROWN II