Summary
Overview
Work History
Education
Skills
Certification
Ambassador for Peace
Timeline
Generic

Nelson J Pratt

Atlanta,GA

Summary

Sales professional with over 10 years of experience in a salary plus incentive environment. Consistently exceeds sales goals by assessing potential needs, providing solid recommendations, and building relationships based on mutual trust. Proven track record of working closely with customers and small business clients to uncover their needs and recommend the best products, services, and solutions. Top-ranking sales performer with a keen ability to competitively launch and position products to attract new customers while ensuring an excellent customer experience. Successfully builds solid relationships with teammates and business partners through fostering teamwork, partnership, and collaboration. Certified Personal Trainer offers 12 years of experience guiding diverse clients to successfully achieve health and wellness goals. Results-oriented and adaptable with passion for designing training and nutrition plans to maximize performance, improve endurance and increase overall wellbeing. Strategic thinker with exceptional health and wellness expertise.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Personal Training Director

La Fitness
  • Completed body composition tests, identified optimal fitness strategies and developed meal plans to maximize training success.
  • Developed strategies for motivating employees to maximize performance and customer satisfaction.
  • Set monthly goals and quotas.
  • Developed strong relationships with clients, fostering trust and commitment to their personal fitness journey.

Retail Sales Consultant

T-Mobile
  • Drive sales in telecommunications industry, with focus on high quality customer service
  • Respected as top selling representative for account in terms of volume and dollar amount of accounts sold
  • Maintained sales average 25% over quota, as well as high customer satisfaction score on surveys
  • Average 7 to 10 appointment per week
  • Enhanced customer loyalty by offering tailored solutions that met individual needs.
  • Stayed up-to-date on industry trends to better educate customers on new products and offerings.

Senior Customer Service Representative

Verizon Wireless
  • Provided sales leadership to new employees, training them on features and benefits of all telecommunications services and products
  • Consistently met sales targets by presenting to costumers based on needs, gaining commitments from prospects, negotiating multi-year agreements, and closing new business
  • Coordinated services for customers, including answering questions, accepting payment, invoicing, processing complaints and solutions
  • Used time and priority management skills with multitasking
  • Provided outstanding service to prospect and clients regarding needs, questions and policies by researching answers and documenting information
  • Point of contact to resolve customer grievances by investigating reports, researching and collaborating with peers
  • Trained and directed new employees in call script use, conflict resolution, and data entry practices to boost customer satisfaction ratings.

Personal Trainer

Cr Fitness
10.2023 - Current
  • Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
  • Designed specific workout systems for individual clients based on performance ability.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Increased client retention through consistent communication, motivation, and support.
  • Demonstrated proper form and technique to prevent injury.
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.

Education

BBA - Business Management

Herzing University
Dearborn, MI
04-2026

No Degree - Personal Training

NPTI
San Diego, CA
04-2011

Skills

  • Prospecting
  • Qualifying leads
  • Customer needs assessment
  • Sales training
  • Nutrition counseling
  • Team Management
  • Customer Relationship Management
  • Recruitment and hiring
  • Strength training
  • Functional Training
  • Client Relationships
  • Injury Prevention

Certification

  • Certified Strength and Conditioning Specialist (CSCS) - National Strength and Conditioning Association (NSCA).

Ambassador for Peace

Traveled to South Korea 2022 with the group ACLC. A leadership group across the united states. We were there for a Peace meeting with other Peace members across the world. Here is where I was granted the award of Ambassador of Peace by the group.

Timeline

Personal Trainer

Cr Fitness
10.2023 - Current

Personal Training Director

La Fitness

Retail Sales Consultant

T-Mobile

Senior Customer Service Representative

Verizon Wireless

BBA - Business Management

Herzing University

No Degree - Personal Training

NPTI
Nelson J Pratt