Ricardo Orozco
La Puente,CA
Summary
Motivated Fitness Manager with 20 years of expertise successfully resolving issues and conflicts in fast-paced settings. Personable individual offering skilled collaboration and effective communication skills. In-depth knowledge of diverse training styles and techniques to promote client satisfaction and progress. Organized with experience in sales, project management and staff oversight. Consistently drives business growth and presents information to clients to promote enthusiasm for fitness classes and individualized training.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Personal Training Director
Esporta Fitness / LA Fitness International LLC
2023.03 - Current
- Implemented strategic marketing campaigns for personal training services, resulting in increased membership sales and client retention.
- Managed a team of personal trainers, providing ongoing support and professional development to ensure high-quality service delivery.
- Developed strong relationships with clients, fostering trust and commitment to their personal fitness journey.
- Assisted in the hiring process for new personal trainers, ensuring the right fit for the team and maintaining high standards of service delivery.
- Organized monthly workshops on various health and wellness topics, generating interest and engagement among gym members.
Assistant Fitness Manager
Golds Gym At Anaheim Ca.
2022.10 - 2023.02
- Set clear sales goals for each employee, tracking progress and milestones and offering support and assistance.
- Conducted needs assessments or surveys to determine interest in or satisfaction with wellness and fitness programs, events or services.
- Met or exceeded monthly revenue and training goals.
- Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
- Trained newly hired employees, offering insight into job duties and providing positive feedback on work.
Studio Manager
Mayweather Boxing And Fitness
2020.10 - 2022.07
- Created policies and procedures for company and delivered company-wide training to employees.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Implemented marketing strategies to promote studio to potential clients.
- Established team priorities, maintained schedules and monitored performance.
- Recruited and developed employees for sales department.
- Managed overstocking, restocking and inventory control procedures during Morning shift.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
Associate of Applied Science - Diver Medic
College Of Oceaneering
Wilmington, CA10.1995
Associate of Arts - Fine Arts, American History
Rio Hondo College
Whittier, CA06.1992
High School Diploma -
Mountain View High School
El Monte, CASkills
- Multitasking abilities
- Flexible & Adaptable
- Effective communication
- Fitness assessment
- Recruiting and interviewing
- Administrative duties
- One-on-one coaching
- Planning and Coordination
- Organization and Time Management
- Task Prioritization Datatrak and Club ready
Accomplishments
- Supervised team of 15 personal trainers staff members.
- Documented and resolved customer service issues which led to keeping members happy.
- Achieved monthly club goals through effectively helping with under management staff.
- Achieved monthly "Total Sales Revenue" by serving welcome workouts, resigns, renewals and New PT sales with efficiency in earnings monthly bonus and commissions.
Certification
- Certified CPR and AED till 2026
- Certified Personal Trainer NASM - 2023
- Certified Personal Trainer ISSA 2024
- Certified Dotfit Pro
- Certified Therogun
- Weight Management
- Pro/Am Kickboxing coach
- NPC Open Class Bodybuilding / Bikini coach
My hobbies include raising 3 Siberian Huskies. I enjoy working out to stay healthy, love to travel.
I enjoy waking up each morning at 4 am to walk my 2 female Siberian Huskies Jupiter and Aura by the beach, then after I'll go to the gym and workout, I occasionally compete in bodybuilding competitions, it's what keeping me healthy and fit. I practice the art of Muay Thai/Western-Style Kickboxing On my off time I enjoy reading books and working on my cars.
References
Daniel Salcido (General Manager Golds Gym) 1(714) 760-2852
Margret Orozco ( Dispute/ Chargeback Analyst) 1(626) 826-9026
Daniel Winn (Artist/ Actor/ Celebrity) 1(949)637-4681
Timeline
Personal Training Director
Esporta Fitness / LA Fitness International LLC
2023.03 - Current
Assistant Fitness Manager
Golds Gym At Anaheim Ca.
2022.10 - 2023.02
Studio Manager
Mayweather Boxing And Fitness
2020.10 - 2022.07
Associate of Applied Science - Diver Medic
College Of Oceaneering
Associate of Arts - Fine Arts, American History
Rio Hondo College
High School Diploma -
Mountain View High School
- Certified CPR and AED till 2026
- Certified Personal Trainer NASM - 2023
- Certified Personal Trainer ISSA 2024
- Certified Dotfit Pro
- Certified Therogun
- Weight Management
- Pro/Am Kickboxing coach
- NPC Open Class Bodybuilding / Bikini coach
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