Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Charlie Ray Roberts

Foley,AL

Summary

Experienced pest control professional with 40+ years focused on preventing and eliminating infections for residential and commercial customers. Well-versed in applying chemicals and using fumigants safely. Excellent skills in customer service and sales.

Additional Volunteer experience:

2001-2005

  • Norcross First Baptist Church

Soundboard and Camera

2006-Current

  • Foley First Baptist

Soundboard, power point, Live streaming and Cameras

Events and Funerals when needed.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Pest Control Technician

Ray Roberts Pest Control
Foley, AL
05.2019 - Current
  • Conducted thorough inspections to identify pest infestations and assess treatment needs.
  • Developed tailored pest management plans based on client requirements and environmental considerations.
  • Utilized advanced application techniques for pesticides ensuring compliance with safety regulations.
  • Trained junior technicians on best practices for pest control procedures and equipment usage.
  • Collaborated with clients to educate them on preventive measures for pest control maintenance.
  • Monitored treatment effectiveness, adjusting strategies as necessary to ensure optimal results.
  • Led initiatives to enhance customer satisfaction through improved communication and service quality.
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
  • Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
  • Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
  • Educated and advised customers on preventive measures to reduce pest infestations.
  • Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
  • Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
  • Drove to customer residences and places of business to inspect for pests.
  • Adhered to most stringent safety procedures when applying chemicals.
  • Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
  • Navigated challenging properties with ease, identifying potential access points for pests and offering recommendations for structural improvements to prevent future infestations.
  • Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.

Pest Control Supervisor

Bug Master Pest /Arrow Pest Control
Foley, AL
02.2006 - 04.2019
  • Supervised daily pest control operations, ensuring compliance with safety regulations and industry standards.
  • Trained and mentored team members on pest identification and treatment protocols to enhance service quality.
  • Developed and implemented effective pest management strategies to optimize customer satisfaction and retention.
  • Conducted regular inspections of residential and commercial properties to assess pest activity and recommend treatments.

Education

High School Diploma -

Foley High School
Foley, AL

Skills

  • Dependable and reliable
  • Pest removal
  • Safety protocols
  • Adaptable
  • Time tracking
  • Team mentoring
  • Problem-solving
  • Reliability
  • Decision-making
  • Commercial driving

Certification

  • Current Class A CDL, 15 week course completed and passed.


Timeline

Pest Control Technician

Ray Roberts Pest Control
05.2019 - Current

Pest Control Supervisor

Bug Master Pest /Arrow Pest Control
02.2006 - 04.2019

High School Diploma -

Foley High School
Charlie Ray Roberts