Charlinda Belone
Winslow,AZ
Summary
Motivated customer service executive with background in developing relationships and resolving complex customer issues. Strengths include strong communication skills, problem-solving ability, and commitment to improving customer satisfaction. Previous roles included training team members, implementing customer service initiatives, and fostering positive rapport with clientele.
Overview
28
28
years of professional experience
Work History
Laundry Attendant
Laundratopia
Farmington, Nm
05.2017 - 09.2023
- Loaded and unloaded washers and dryers, observing correct operating instructions.
- Delivered additional requested items to rooms upon request within reasonable timeframes.
- Provided excellent customer service at all times.
Cashier
Walmart
Farmington, New Mexico
12.2018 - 07.2020
- Collected payments and provided accurate change.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Cook
Pizza Hut
Farmington, New Mexico
08.2015 - 01.2016
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Ordered supplies as needed for the kitchen.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
Clerical Aide
Winslow Indian Health Care Center
Winslow, AZ
05.2005 - 09.2006
- Performed basic bookkeeping duties such as balancing accounts receivable and payable ledgers.
- Monitored office supply stock levels and placed timely orders for replenishment.
- Answered incoming calls in a professional manner and directed them appropriately.
Waitress
Country Club Flying J’s
Winslow, Arizona
08.1998 - 10.2000
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Housekeeping. Cleaned tables, mopped floors, vacuumed areas as needed, and sanitized.
- Working effectively with other staff members, including the kitchen and bussers, to ensure a smooth fast friendly service.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Developed positive relationships with regular customers through friendly conversation.
Waitress
Gabriel’s Pancake House
Winslow, AZ
04.1995 - 11.1998
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated daily specials to customers.
Education
GED -
Goodyear
Goodyear, AZ05-2005
Skills
- 14 years Experienced Customer service
- Cash handling
- Team collaboration
- Health and safety
- Effective communication
- Serve customers effectively
Timeline
Cashier
Walmart
12.2018 - 07.2020
Laundry Attendant
Laundratopia
05.2017 - 09.2023
Cook
Pizza Hut
08.2015 - 01.2016
Clerical Aide
Winslow Indian Health Care Center
05.2005 - 09.2006
Waitress
Country Club Flying J’s
08.1998 - 10.2000
Waitress
Gabriel’s Pancake House
04.1995 - 11.1998
GED -
Goodyear