Jonathan Williams
San Antonio,TX
Summary
I am a dedicated and responsible individual capable of thriving in any situation I am placed in. I have proven skills in conflict resolution and time management. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. All jobs listed below I worked a minimum of 25 Hours Per Week with the exception of my current job as a laundry attendant. With the laundry attendant job the hors fluctuate between 15-20 hours per week.
Overview
8
8
years of professional experience
Work History
Laundry Attendant
Days Inn
San Antonio, TX
06.2023 - Current
- I am also responsible for assisting the clients in any way possible and cleaning the grounds of the property.
- Sorted and distributed clean linens, towels, and other items to designated areas.
- Operated washing machines, dryers, extractors, and other laundry equipment.
- Loaded articles into washers and added specified amounts of detergents or other cleaning agents.
- Monitored washing machine cycles to ensure proper treatment of fabrics.
- Removed lint from dryer screens after each load.
- Inspected linen for tears or stains and treated them accordingly.
- Folded dried articles neatly.
- Kept work area neat, clean and organized at all times.
Substitute Teacher, K-12
Kokua Education
San Antonio, TX
10.2022 - 12.2022
- Assisted with classroom instruction, following lesson plans and providing additional support to students.
- Provided feedback to teachers on student behavior and performance in the classroom.
- Monitored classrooms, ensuring that all students were safe and adhering to school rules.
- Collaborated with other staff members to ensure a positive learning environment for students.
- Enforced school policies regarding discipline, attendance, dress code.
- Maintained accurate records of student attendance, grades and behavior reports.
- Utilized various teaching techniques to motivate students and foster their academic growth.
Cashier/Customer Service
Schoolyard
San Antonio, TX
06.2018 - 10.2019
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Seasonal Employee
SeaWorld Parks & Entertainment
San Antonio, TX
06.2016 - 11.2016
- I was responsible for scanning tickets at the park entrance, taking customer surveys, and assisting guests
- A multitude of customers wanted to tip me for my excellent customer service, but I kindly denied their request
- I was very knowledgeable about my job and often assisted my coworkers when needed.
Education
Associate in Science (AS) in Chemistry -
Northwest Vista College
San Antonio, TX05.2022
Skills
- Customer Service (6 years)
- Crew Member
- Retail sales
- Communication skills
- Advanced math
- Cleaning
- Moving Experience
- Heavy lifting
- English
- Cash register
- Cash handling
- Conflict management
- Supervising experience
- Laundry
- Time Management
- Commercial Cleaning
- Verbal and Written Communication
- Positive Reinforcement
- Group Instruction
- Analytical Skills
- Adaptable
Accomplishments
- Member of Honor Society
Timeline
Laundry Attendant
Days Inn
06.2023 - Current
Substitute Teacher, K-12
Kokua Education
10.2022 - 12.2022
Cashier/Customer Service
Schoolyard
06.2018 - 10.2019
Seasonal Employee
SeaWorld Parks & Entertainment
06.2016 - 11.2016
Associate in Science (AS) in Chemistry -
Northwest Vista College