Microsoft Word, Exel, PowerPoint
CHARLISSA BUTLER
West Palm Beach,FL
Summary
Highly skilled professional with a strong technical background dedicated to delivering exceptional service to customers. Leveraging expertise and continuously refining knowledge to provide a top-notch experience. Thrives in challenging and motivating work environments, eager to contribute abilities and make a meaningful impact.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Assistant Manager
United Supermarkets
05.2022 - 10.2023
- Delivered outstanding support to ensure an elevated customer experience.
- Ensured a positive customer experience.
- Monitored and recorded refrigeration temperatures every hour.
- Enhanced functionality of override mechanisms for optimized outcomes.
- Increased profitability through strategic financial planning.
- Completed timely submissions of funds to financial institutions.
- Coordinated detailed calendar planning.
- Replenished stock to sustain ideal quantities.
- Maintained transaction accuracy to enhance the checkout experience.
Laundry Production Worker
EcoTex
10.2021 - 07.2022
- Production work is physically demanding and as a member of our production team you would be standing for the entire shift
- 7-days per week , 8 hour shifts
Production Warehouse Worker
Dart Container
04.2020 - 10.2021
- I produced cups by operating 5 to 10 machines that made styrofoam cups for different restaurants including the cup noodles made by Maruchan
- Maintained organization and readiness of packages by safely placing them in sleeves and accurately labeling for shipment.
- Maintained rigorous full-week availability with extended daily working hours, excluding overtime.
- Ensured clutter-free environment consistently.
Cashier
Family Dollar
09.2018 - 04.2020
- Guided customers to locate desired products.
- Managed inventory organization and presentation in downtime.
- Executed prompt and courteous greetings to incoming guests.
- Facilitated smooth transactions by maintaining a friendly attitude.
Sandwich Artist / Team Lead
Subway
06.2016 - 09.2018
- Prepared a variety of vegetables to meet operational needs.
- Commenced services by setting up essential processes.
- Maintained strict cleanliness standards and followed protocols diligently.
- Maintained consistent inventory levels on shelves.
- Ensured positive initial encounters through effective greetings.
- Crafted a variety of sandwich orders efficiently and accurately.
- Handled electronic purchase requests timely.
- Maintained continuous customer happiness.
Education
High School Diploma -
Glades Central Community High School
Business Administration -
Edward Waters College
Skills
- Critical Thinking
- Leadership
- Time Management
- Computer Skills
- Attention to detail
- Customer Service
Accomplishments
Attending the Palm Beach Sheriff Office Explorer Program when I was 13 - 17 years old.
Certification
Food Safety
Software
Timeline
Customer Service Assistant Manager
United Supermarkets
05.2022 - 10.2023
Laundry Production Worker
EcoTex
10.2021 - 07.2022
Production Warehouse Worker
Dart Container
04.2020 - 10.2021
Cashier
Family Dollar
09.2018 - 04.2020
Sandwich Artist / Team Lead
Subway
06.2016 - 09.2018
High School Diploma -
Glades Central Community High School
Business Administration -
Edward Waters College
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