Charlize Cant
Saint Cloud,FL
Summary
Motivated individual working toward a career in the business field. Proven success working within fast-paced, collaborative settings. Formal knowledge gained through hospitality and customer-service-based experience. Offers excellent communication and organizational abilities along with skill in MS Office and fluency in virtual work. Known for accomplishing objectives and best-in-class time management.
Overview
3
3
years of professional experience
Work History
Server
Keke’s Breakfast Cafe
05.2021 - Current
- Provided friendly customer service for superior guest experience
- Assisted guests to provided table with menus and silverware
- Answered phone calls from guests with inquiries or to-go orders
- Handled cash bank/performed cash-out to management at end of shift
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Certified Trainer
Chipotle Mexican Grill
05.2020 - 04.2022
- Provided excellent customer service
- Monitored participant workflow and behaviors throughout training process.
- Developed individualized training plans to achieve staff readiness.
- Operated as food provider in establishment by taking orders, preparing meals, and collecting payments
- Mentored new hires, resulting in stronger staff development and increased productivity.
Education
BBA - Integrated Business
University of Central Florida
Orlando 12.2024
Associate of Arts - Business
Valencia College
Orlando, FL12.2022
High School Diploma -
Tohopekaliga High School
Kissimmee05.2021
Skills
- Attention to Detail
- Leadership Development
- Orientation and Onboarding
- Data evaluation
- Data analysis
- Project Management
- Decision Making
- Information gathering
- Problem-Solving
- Teamwork and Collaboration
Timeline
Server
Keke’s Breakfast Cafe
05.2021 - Current
Certified Trainer
Chipotle Mexican Grill
05.2020 - 04.2022
BBA - Integrated Business
University of Central Florida
Associate of Arts - Business
Valencia College
High School Diploma -
Tohopekaliga High School
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