Charlize Crowner
Dynamic professional with extensive experience at Mojos Tacos, excelling in customer service and food safety. Proven ability to thrive in high-pressure environments while using teamwork and effective communication. Recognized for training new staff and enhancing operational efficiency, ensuring a positive dining experience for all customers.
Work History
Exposition
3 Years- Maintained food safety by adhering to established protocols.
- Works effectively in a fast paced environment
- Handled high stress situations
- Working as a team
- Communicating with food runners and the kitchen
- Staying respectful while in a leading position
- Worked late hours
- Great organizational skills and attention to detail
- Used critical thinking to solve problems quickly
- Cleaning chores consisted of replacing, wrapping, and transporting sauces to the walk in fridge. Wiping down the Expo counter and cleaning out a chip machine.
Cashier
3 Years- Communicated with all different kinds of customers
- Handled a cash drawer and ensured accurate change supply
- Explained our menu and prices to customers
- Trained new staff on customer service, navigating the system, and cash drawer
- Navigated restaurant's menu using Toast
- Welcomed customers
- Handled cash, credit, debit, and Apple Pay
- Restocked cups, cutlery, and drinks
- Nightly cleaning chores consisting of cleaning machines, sanitizing, and cleaning restrooms
- Provided support to customers experiencing difficulty
Food Runner
3 Years- Delivered food and beverages to tables
- Explained ingredients and contents of the dishes to customers
- Communicated with Expo and Chefs
- Trained new workers on the dishes, protocols, and customer service
- Maintained a clean dining area by wiping tables and chairs, sweeping, mopping, picking up dishes, and taking out the trash
- Replaced Inventory such as cups, plates, and to-go containers
- Practiced food safety while handling the dishes
- Handled high pressure situations
- Handled food presentation before delivering dishes to customers
- Kept workers' moralee high during slow or busy nights
Cashier, Drive Through Window, Expo
4 MonthsAssisted customers with inquiries and concerns to ensure a positive experience
- Rang up food for customers
- Made cafe drinks for dine- in and drive- through such as frappes, shakes, ice cream, and coffees
- Placed food items into their designated bags
- Gave food bags to customers
- Handed out food and drinks through the drive through window