Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
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Charlize Frazier

Los Angeles,California

Summary

Offering solid foundation in leadership and team coordination with keen interest in retail management. Brings ability to quickly learn store operations and master inventory control and customer service protocols. Ready to use and develop organizational and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Keyholder Manager

Abercrombie & Fitch
07.2024 - 02.2025
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Managed daily operations efficiently, including opening and closing procedures, and cash handling.
  • Boosted overall team performance with regular coaching sessions, addressing individual strengths and areas for improvement.
  • Supported loss prevention efforts by being vigilant and reporting suspicious activity.

Brand Representative

Hollister.Co
07.2022 - 06.2024
  • Completed floorsets, filled floor, and rang up customers.
  • Provided excellent customer service, resulting in positive feedback and repeat business.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Maintained up-to-date knowledge of industry trends, enabling informed recommendations to clients on product selection.

Usher Volunteer

St. Bernard Catholic School
09.2015 - 03.2020
  • I devoted my time to helping my local church every Sunday
  • Worked in a different environment being that it was in Spanish and I didn't know too much so I was able to adapt to the language barrier

Education

BBA - Business Administration And Management

California State University, Los Angeles
Los Angeles, CA
05-2026

High School Diploma -

Eagle Rock High School
Los Angeles, CA
06.2022

Skills

  • Problem solver
  • Excellent Organized
  • Excellent Communication
  • Excellent Management Skills
  • Excellent Hospitality service expertise
  • Teamwork and Collaboration
  • Good Telephone Etiquette
  • Training and mentoring

Awards

  • Teamwork and Collaboration
  • Good Telephone Etiquette

Languages

English
Native or Bilingual

Timeline

Keyholder Manager

Abercrombie & Fitch
07.2024 - 02.2025

Brand Representative

Hollister.Co
07.2022 - 06.2024

Usher Volunteer

St. Bernard Catholic School
09.2015 - 03.2020

BBA - Business Administration And Management

California State University, Los Angeles

High School Diploma -

Eagle Rock High School

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Charlize Frazier