Charlize Kennon
Decatur,GA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Skilled Work Study Student willing to take on tasks to accomplish team objectives. Organized and proactive team player with diligent approach. I have the ability to work with all people coming from different backgrounds and ranging ages. I am also currently a nursing student at Loyola University of New Orleans. I have finished a clinical rotation and have some experience working in the hospital and knowing how to work with people who are sick. Kids love me, I am a friendly face. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Learning Commons Work Study Student
Loyola University New Orleans
10.2022 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Collaborated with staff members to guarantee students received best possible customer service.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Developed and implemented strategies to improve student engagement and retention.
Key Booth Agent
Advanced Pro Services
05.2023 - 08.2023
- Maintained appearance of exit booth and surrounding areas to present neat and orderly image.
- Greeted and provided customers with undivided attention while assisting at exit booth to promote positive customer experience.
- Verified car information and VIN number for security and car control.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Cashier
Walmart
09.2021 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
Education
Bachelor of Science -
Loyola University New Orleans
New Orleans, LA05.2026
High School Diploma -
Druid Hills High School
Atlanta, GA05.2022
Skills
- Guest Services
- Customer Satisfaction
- Till Counting
- Administrative Duties
- Data Entry
- Training and Development
- Special Requirements
- Peer Counseling
- Time Management
- Women's Leadership
- Student Wellness
- Safety Procedures
Certification
I am CPR certified and have my BLS license.
Timeline
Key Booth Agent
Advanced Pro Services
05.2023 - 08.2023
Learning Commons Work Study Student
Loyola University New Orleans
10.2022 - Current
Cashier
Walmart
09.2021 - 01.2022
Bachelor of Science -
Loyola University New Orleans
High School Diploma -
Druid Hills High School
I am CPR certified and have my BLS license.
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